For troubleshooting articles on Windows devices.

Articles (9)

Dell BIOS update stuck at 0% progress

How to deal with a Dell BIOS update stuck at 0% progress.

Export to PDF causing Word to crash

Learn how to repair the export to PDF functionality in Microsoft Word.

Installing Licensed Software on UO-managed computer

How to install licensed software on a UO-managed computer without administrative privileges.

Shibboleth login issues after Duck ID password change

How to resolve authentication issues after updating your Duck ID password.

Sound output does not work on Dell laptop

No sound output devices are available.

Unable to access file share

Learn how to regain access to a network file share after a software update.