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    1. Knowledge Base
    2. Desktop and Mobile Computing
    3. Telephones, Radios, and Television
    4. Telephones and Voicemail
    5. Teams Calling
    6. Call Queues

     Call Queues

    Articles pertaining to call queues within Microsoft Teams.

    Articles (4)

    Pinned Article Call Groups and Call Queues in Microsoft Teams

    An overview of call groups and call queues in Microsoft Teams.

    Microsoft Teams Call Queues FAQ

    Here are some frequently asked questions pertaining to call queues within Microsoft Teams.

    Participating in a Call Queue

    How do I participate in a call queue?

    Self-Management of Teams Auto Attendant and Call Queue Greetings

    Instructions for authorizing users to manage recordings and using the recording management options in Teams settings
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