College of Design Technology Services

Overview

College of Design Technology Services provides technology support to Faculty and Staff within the College of Design. These include several Departments and Programs, as well as numerous research units and institutes.

We also supply limited Help Desk support for College of Design students who require assistance with College of Design-based software and labs. All other issues should be directed to the IS Technology Service Desk.  

Information

Service Desk

We offer walk up support for technology support, equipment check-out, and limited facilties related support.  

Regular Term hours (Fall, Winter, Spring):

8:00am - 8:00pm Monday - Thursday
8:00am - 5:00pm Fridays
Closed Saturday and Sunday

Location:
124 Lawrence Hall
541-346-6194


Output Room

Regular Term hours (Fall, Winter, Spring):

9:00 a.m – 10:00 p.m - Monday – Thursday:
9:00 a.m. – 5:00 p.m. - Friday
Noon – 6:00 p.m. - Saturday and Sunday

Location:
280 Lawrence Hall
541-346-2081


How to Request Help:

For common technology support requests through the UO Service Portal, please use the following links.  Click on the green Request Help button and fill out the associated form:

Tips and Tricks for requesting help:

Tip #1:   You can search for College of Design related services and knowledgebase topics using the search field up in the header next to where you sign in.   Search for 'Design', minus the quotes.    

Tip #2:   Once you enter the Service Catalog, there is a My Favorite area where you can save frequently requested services.    

Tip #3:   You can view all of your requests either from the Helpful Links section of the Home page or on the Services page under Ticket Requests.   It is also searchable for closed requests.    

Tip #4:  Bookmark this page! 

Tip #5:  FYI - we no longer respond to requests sent to aaahelp@uoregon.edu or aaatech@uoregon.edu. 


More Information: 


College of Design Tech Staff

Gary Sullivan, Director
541-346-1715 | garys@uoregon.edu

Sean Sharp, IT Manager
541-346-8764 | ssharp@uoregon.edu

Jason Shirley, Lab Manager
541-346-8081| jshirle2@uoregon.edu

Jeremy Smith, Art Tech
541-346-3305 | smithj@uoregon.edu

Louis Vidmar, Technology Analyst
541-346-0388| lvidmar@uoregon.edu


Requesting Facilities Help:

The Service Desk also provides limited facilities support for the following:

  • equipment check-out
  • key requests
  • mail services,
  • locker check out

For all other facilities requests and information, please visit the College of Design Facilities website or send an email to fss@uoregon.edu.  

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Details

Article ID: 31707
Created
Thu 6/8/17 8:36 PM
Modified
Wed 10/10/18 10:29 AM