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Resources
To see
Contacts and Support - Advanced Report Writers
, please contact the IDR Team in Information Services by submitting a ticket via the UO Service Portal.
For additional assistance, the following is a list of the Advanced Report Writers across campus
Dropbox Support
Dropbox
Faculty and staff may request these additional UO Dropbox services: (see Dropbox Services for Faculty/Staff article)
Managing groups
Managing Team
See the Dropbox Knowledge
Report Email Phishing
Use this service to report email phishing messages or inquire about the validity of email messages. Our information security team will respond to your report or inquiry to let you know if the email
Data Center Help for Existing Non-UO Tenants
Data Center Operations team, including but no limited to:
New fiber
Cabling access
Changes to existing equipment
Report a problem with data center equipment
Note:Tenants must have
Dropbox FAQ
the UO Dropbox offering, Dropbox will refund your method of payment for the remainder of your contract period. Please see Join an Existing Team, specifically:
If you upgrade or transfer from
Services After You Graduate
year after graduation. See UO Blogs: How To Import Content From Another Blog for instructions on moving your site from UO Blogs to another WordPress service.
Microsoft 365
You still have full
UOmail Junk Email Folder
list.
See the UOmail section of Adding an Email Address to Your Safe Sender List.
Microsoft also provides an overview of the Junk Email Filter for the Outlook application on your computer
Personal Computer Purchasing Recommendations
microsoft ... not sponsor or endorse any product or vendor listed on this page for personal computer purchasing.
Apple
CDW
Dell
HP
Lenovo
Microsoft
User Support Services Metrics
1, 2022, we changed the wording of the first four questions, and question 5 was added to the survey.
Survey Data
Customer satisfaction results are shown below by team. Some support teams have
UOmail: Using Outlook on the web
found in our Using Your Email category.
Videos on a variety of topics can be found on Microsoft's Manage your calendar page.
Sending Email to Other UO People
Create a new message by
CAS New Faculty Technology Subsidy Request
possible once approved. The unused portion of the subsidy can be saved for up to 12 months after the original subsidy approval, not the placement of the New Faculty Order. The CAS New Faculty Team
How To Move or Share a Cognos Report using XML
specification XML can be useful for many purposes, like sharing the report with other authors, getting assistance from the IDR Team, migrating a report from Cognos Test to Cognos Prod, or tracking your changes
Zoom: How to Restrict Access to Authenticated Users
your meeting — then click Schedule at the bottom of the page.
Your meeting is scheduled and will require users to authenticate when joining your meeting, using the method you chose.
Microsoft
Adobe Creative Cloud for Students
to your Personal Adobe account, including subscriptions, billing, refunds, technical support, etc., you'll need to reach out to Adobe Support directly. UO's IT Support teams do not have access to