UOmail Junk Email Folder

Overview

All UOmail users should have a folder labeled Junk Email in their mailbox. Messages flagged as spam will be automatically routed to the Junk Email folder. 

Messages in the Junk Email folder will be permanently deleted after 30 days.

Troubleshooting and Frequently Asked Questions

Can I prevent a sender or domain from being marked as Junk Email?

Yes. You can add specific email addresses and domains to your Safe Senders list.

Microsoft also provides an overview of the Junk Email Filter for the Outlook application on your computer, as well as information about how to filter junk email and spam in Outlook on the web.

Can I block a sender?

Yes. You can block messages from a particular sender by adding their email addresses or domain names to the Blocked Senders List. 

Microsoft also provides an overview of the Junk Email Filter for the Outlook application on your computer, as well as information about how to filter junk email and spam in Outlook on the web.

I don't see my Junk Email Folder in Mac Mail.

Some versions of the Mac Mail application hide the Junk Email folder by default. To display the folder, do the following:

  • Open Mail on your Mac
  • Click Mail > Preferences > Junk Mail
  • Click the Junk Mail Behaviors tab
  • Click Enable junk mail filtering

I don't see a message in my Inbox or my Junk Email folder.

Inbound email is routed through the university's Proofpoint mail filtering system before it arrives in the UOmail system. The Proofpoint system quarantines some spam messages, resulting in their not being delivered. For information about viewing and managing your Proofpoint quarantine, see Spam Filtering General Information.

Details

Article ID: 98765
Created
Wed 2/19/20 9:48 AM
Modified
Wed 4/28/21 9:03 AM