Service Description
This form should be used to submit requests to the Information Services Technology Access and Support staff.
Before submitting this form, please search the Service Catalog using the search box at the top right of this page for an entry that matches your request. If you are unable to find one, then submit your request here.
Some examples of requests that should be submitted here:
- Adding access to campus associate Duck IDs
- Signature delegations for Information Services access forms
- Requests for Banner TEST access
- IDR/Cognos Student Data, Finance, and HR Data forms
- Questions regarding
- Eligibility for centralized/core technology services
- Duck ID username changes
- General questions about accounts and access
- Exceptions around Duck ID access policies
- IS and IT needs such as
- Department ADOU mapping requests
- IS VPN Access
- Requests for delegated administration Duck IDs (adm accounts)
- Technician access to Bravura
- Alias requests for Exchange distribution lists and Talisma
Available To
Faculty, Staff, & Students
Requirements
Common service requests can be found in the Accounts & Access area of the Service Catalog.
You can also find answers to common questions in the Accounts & Access Knowledge Base.
Accessing the Service
Click on the Request Help button on this page
Documentation
There's no additional documentation available.
Support Contact
Click on the Request Help button on this page.
If you need additional assistance, you can contact the Technology Service Desk for help. Information Services Technology Access and Support staff can also be reached at (541) 346-1738.
Service Levels
To check the status of this service, go to status.uoregon.edu.
To report an outage, please use this Service Outage form.
Service Charges
There are no additional charges for the use of this service.
Service Provider
Information Services
Aliases
n/a
Related Services
Accounts and Access Knowledge Base