Search19 Results
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
How can I prevent incoming Microsoft Teams calls from disturbing me?
- Knowledge Base
- Service Portal/TeamDynamix
- TDNext
Attempting to access a TeamDynamix ticket from email does not redirect to the ticket.
- Knowledge Base
- Software and Apps
- Business Applications
- Four Winds Interactive
Learn how to troubleshoot Four Winds displays that are not showing new content on them.
- Knowledge Base
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- macOS
How to troubleshoot an external display that is not working with your MacBook Air or Pro.
- Knowledge Base
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- macOS
The macOS Screensaver is not staying on despite settings that should allow for it to work properly.
- Knowledge Base
- Teaching, Learning, Classrooms, and Labs
- Classrooms and Labs
- Computer Lab Printing
- PaperCut
- Troubleshooting
Troubleshoot how to print color on a PaperCut-managed color printer.
- Knowledge Base
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- Windows
- Knowledge Base
- Accounts and Access
- Duo (Two-Step Login)
- Troubleshooting Duo
Find out how to repair Push notifications not arriving
- Knowledge Base
- Email, Calendar, and Collaboration
- Email
- Using Your Email
Setting up a safe sender list in your email so they are not marked as spam.
- Knowledge Base
- Storage and File Sharing
- Dropbox
How to access Dropbox files offline when not connected to Wi-Fi or data.
- Knowledge Base
- Storage and File Sharing
- Dropbox
Instructions for downloading Dropbox to a personal computer or UO-owned computer which is not managed by your IT department.
- Knowledge Base
- Software and Apps
- Business Applications
- DuckDocs (OnBase)
The Unity Client is an OnBase client that can be installed on a Windows computer and includes some features not available in the OnBase Web Client including Batch Scanning.
- Knowledge Base
- Desktop, Devices, and Printing
- Desktop and Devices
Learn what to do when receiving the error "The security database on the server does not have a computer account for this workstation trust relationship."
- Knowledge Base
- Desktop, Devices, and Printing
- Computer Purchasing
- Warranty Repair
How to seek repairs on a managed, university-issued laptop that sustained damage while still under its initial factory warranty and not an extended service warranty plan.
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Zoom
This page describes troubleshooting steps for accessing the "Zoom Meetings" tool in Canvas when presented with the "User does not exist" error for users of the HIPAA compliant tenant.