Managing Quiet Hours with Call Forwarding and Do Not Disturb

Question

How do I manage quiet hours in Microsoft Teams?

Quick reference guide

Please consult this quick reference guide below.

You may enlarge the guide by clicking on the image or download the file by clicking the file title from the Attachments panel on the right.

Manage Quiet Hours quick reference guide

Information from the guide

When you're not working, you can use the following methods to prevent incoming calls from disturbing you. This may be helpful at the end of your office hours or workday.

Call Forwarding

Navigate to the Calls icon in Teams. In the lower-left corner, below the dial pad, you will find the quick settings menu.

By default, the second setting should be set to Don't forward. Click this setting to quickly adjust call forwarding settings.

It is recommended to adjust this setting to Forward to voicemail when your office hours are closed.

Quick Settings Menu with Forwarding menu option to Forward to voicemail highlighted

Note: The selected setting will remain in place until the next time you change it.

Set Online Status to Do Not Disturb

Setting your status to Do not disturb will automatically forward your calls according to the call answering rules you have established for unanswered calls. Additionally, your online status can be set to expire after a set time period.

Click your profile icon in the upper-right corner of the Teams application, which will be located by your profile picture or initials if you do not have a profile picture set. Click your current status to adjust and then click Duration.

Profile menu, Status selected, Duration highlighted.

Set the status to Do not disturb and select the appropriate time to Reset status after.

Do not disturb option selected.

A custom setting can be applied to choose the date and time to reset your status to sync with your calendar. Click Done to save.

Reset status after section with custom status settings highlighted

Links to Additional Content

For additional guides, please consult the Quick Reference Guides category for Teams calling.

Details

Article ID: 140429
Created
Tue 4/19/22 2:48 PM
Modified
Tue 8/30/22 9:04 AM

Related Articles (2)

This article is intended to provide an overview of the different settings that impact when you are notified of incoming calls in Microsoft Teams. Quiet time, syncing with Outlook, setting up a secondary ringer, adjusting notifications during meetings, and call forwarding are all addressed here.
This video tutorial will guide you through the quiet hours settings within Microsoft Teams.

Related Services / Offerings (2)

Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
This service provides voice services support for employees and, upon request, for UO students living in university residence halls.