Standard-based style guides and rubrics.

Articles (3)

Pinned Article Knowledge Base Article Requirements Rubric

This article is designed to act as a rubric for quick reference for any UO Service Portal content creators and authors and is derived from the Knowledge Management Style Guide.

Knowledge Base Style Guide

The style guide for knowledge base articles within the UO Service Portal along with links to supplemental style resources used at the university.

Knowledge Base Glossary of Terms

This article is designed to act as an appendix to the Knowledge Base Style Guide for clarifying the spelling and usage of any commonly used terms within IT specifically and the university more generally.