All About Email at UO

What systems are there?

The University is moving to one consolidated email system, UOmail. However, during the transition period, there are three systems:  Webmail, Exchange, & UOmail. Visit the Campus Email Project site for more information on the status of this project.

Which system am I using?

You can find out which email system you are using by going to Duck ID Self-Service, selecting "Manage Your Duck ID," and logging in. Information about your email will be listed at the bottom of the grey box.

Who is using UOmail?

Anyone who claims their Duck ID account after July 16, 2019 will use UOmail.  This includes all new faculty, staff, and students. 

As the Campus Email Project progresses, other people will be moved to UOmail.  You will receive direct communication prior to any changes being made to your individual account.  If you have been notified by your IT support that you are moving from Exchange to UOmail, you can find helpful tips and troubleshooting here:  Moving from Exchange to UOmail

Accessing your email in a web browser

Using your email on your computer or mobile device

Please visit Setting Up Your Email for instructions.

How do I?

Browse our how-to articles under Using Your Email.

Supported email programs

Email System Supported Email Programs
Webmail Outlook, Mail applications for Android, iOS, macOS, & Windows; Thunderbird
Exchange Outlook is strongly recommended.  Other supported programs:
Mail applications for Android, iOS, macOS, & Windows; Thunderbird (IMAP email only)
UOmail Outlook is strongly recommended.  Other supported programs:
Mail applications for Android, iOS, macOS, & Windows; Thunderbird (IMAP email only)

Where do I get help?

If you are faculty or staff, please contact your IT support staff. Students can contact the Technology Service Desk.

You can also request help online:  Email and Calendar Help

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Details

Article ID: 30852
Created
Thu 5/25/17 3:59 PM
Modified
Mon 9/9/19 10:21 AM