Email and Collaboration Services

Services that facilitate institutional communication and collaboration needs. Includes conferencing and telephones, email and collaboration services, media and audio/visual, and web services.

  • Report a Problem
  • Confluence Support
  • Dropbox Support
  • Email and Calendar Help
  • Microsoft Office 365 Support Request
  • Microsoft Teams Support
  • OneDrive Support
  • Zoom Support

How to Request Support

To request support select the request type.

Report a problem with one of the listed services

Request Confluence support

Report a problem or request support for Dropbox

Request help with with your email or calendar

Request support for Microsoft Office applications

Request support for Microsoft Teams

Request support with OneDrive

Request assistance with Proofpoint spam filter

Request support or report issues with Zoom

Availability and Access

You can expect a response to your request within 6 business hours.

UO Faculty/Staff and Students

Questions

If you have any additional questions view the Contact Technology Help page.

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Related Articles (4)

Microsoft Teams and Zoom both offer videoconferencing and other features to help facilitate remote teaching, learning, work, and communication. This article provides feature comparison tables to help you choose a suitable tool for a given purpose.
Comparison article on the features of Microsoft's OneDrive and Dropbox applications
Learn more about the University of Oregon’s new funding mechanism for communications and collaborative technologies (CCT), replacing historic per-line telecom billing.
Tips for having the best experience with audio- and videoconferencing using Microsoft Teams, Zoom, or other applications.

Details

Service ID: 51535
Created
Wed 5/15/24 1:44 PM
Modified
Wed 10/9/24 9:11 AM