Canvas Support Services

Service Description

Instructors and Graduate Employees will use this service to get support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design, ensurinig course accessibility and incorporating universal design for learning . . . (you can still submit a request if the service you are looking for isn’t listed) Click the 'request service' button to request Canvas support.

Popular request types include:

For students, help with

  • logging in
  • accessing course content
  • submitting assignments
  • checking grades

For instructors and administrators, help with

  • setting up a Canvas course
  • merging courses
  • user management
  • managing gradebooks
  • creating a non-CRN course
  • incorporating universal design principles
  • instructional design consultation

Available To

UO affiliation

Requirements

This service has no additional requirements.

Documentation

See the Guides for Canvas.

Service Levels

You can expect a response to your request within one business day.

To report an outage, please use this Service Outage form.

To check whether there is a known outage, go to status.uoregon.edu.

Service Charges

There is no cost for this service.

Service Provider

UO Online and UO Information Services

Aliases

Learning Management System

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