Technology Access Timelines

Summary

Information about when technology resources are granted, what services are automatically added, and how to request other services.

Body

Overview

The access listed on this page applies to students, employees, and others with university appointments.  If you are not affiliated with the university as one of these, please see Guest Access to UO Technology.

Access is granted based on your primary affiliation as recorded in Banner.  If you have more than one job, access is based on the job designated as primary by Human Resources. This access is automated by our Identity Management (IDM) system, except as noted. Automated access is updated once per day overnight. 

Some systems are run by individual departments and are not centrally managed. These systems may have different rules or requirements for access. Please contact the department hosting those systems for access information. 

Getting Started

The first step to getting technology access is to claim your Duck ID account. 

Access by Affiliation Type

Click on the affiliation type to see what access is provided.

Students

Administrative Employees

  • Administrative Faculty (Officers of Administration)
  • Staff

Administrative Support Employees

  • Temporary Employees
  • Student Employees

Academic Support

  • GE (Graduate Employees)
  • Courtesy
  • Emerit

Faculty

  • Faculty (Tenured and Tenure Track Faculty)
  • Fixed Term Enduring Faculty (Career Non-Tenure Track Faculty)
  • Fixed Short Term Faculty (Pro Tempore, Visiting, Postdoctoral Scholar, and Post Retirement Appointments)

Other Affiliations

  • Alumni
  • Campus Associate
  • Retired
  • Trustees

Access Granted

Students

Timing Services

Granted when you claim your Duck ID

See New Students: How to Claim Your Duck ID Account for information on when you are eligible to claim.

Returning/re-enrolling students follow this same schedule.

  • Adobe (In Designated Computer Labs and Classrooms)
  • Canvas
  • Duck ID
  • Duo
  • General Login (AD/Shibboleth)
  • Library
  • Network (UO VPN/Wi-Fi)
  • Office 365
  • UO Blogs
  • UOmail
  • UO Pages
  • UO Service Portal
  • Zoom
  • Various campus applications that require an active affiliation
Services by request

End of access after you are no longer eligible to enroll

  • Undergraduate students: You are eligible to enroll for four terms after your last enrollment.  These time lines start after that.
  • Graduate students: These time lines start at the end of your last term/semester.

It is your responsibility to save any information you need out of these systems before you lose access.

For 75 days

  • Adobe
  • Library
  • Network (UO VPN/Wi-Fi)
  • Shell
  • UO Pages

For 365 days

  • Canvas
  • Dropbox
  • Duo
  • General Login (AD/Shibboleth)
  • Office 365
  • UO Blogs
  • UOmail
  • UO Service Portal
  • Zoom

Administrative Employees

Timing Services

Early access, up to 90 days prior to your start date.

Granted when you claim your Duck ID. 

  • Duo
  • General Login (AD/Shibboleth)
  • Office 365
  • UOmail
  • UO Service Portal
  • Zoom

Beginning on your start date.

  • Adobe
  • Canvas
  • Library
  • MyTrack
  • Network (UO VPN/Wi-Fi)
  • Slate
  • UO Pages
  • UO Blogs
  • Various campus applications that require an active affiliation

Services by request

Also see Department Specific Services

At job termination, all access is removed except as noted

Administrative Faculty (for 75 days)

  • Duo
  • General Login (AD/Shibboleth)
  • Library
  • Service Portal

Staff

  • None

Administrative Support Employees

Timing Services

Beginning on your start date

Granted when you claim your Duck ID. 

  • Adobe
  • Duo
  • General Login (AD/Shibboleth)
  • Library
  • MyTrack
  • Network (UO VPN/Wi-Fi)
  • Office 365
  • Slate
  • UO Blogs
  • UO Pages
  • UOmail
  • UO Service Portal
  • Zoom
  • Various campus applications that require an active affiliation
Services by request

Also see Department Specific Services

At job termination, all access is removed. None

Faculty

Timing Services

Early access, up to 90 days prior to your contract start date.

Granted when you claim your Duck ID. 

For Tenured and Tenure Track Faculty, if access is needed prior to the contract start date and is not granted automatically, Information Services can add these resources to the account. Department HR staff can submit a request for this to be set up here: Service Portal: Duck ID Accounts

  • General Login (AD/Shibboleth)
  • Network (UO VPN/Wi-Fi)
  • Canvas
  • Duo
  • Library
  • UOmail
  • Service Portal
  • Office 365
  • Zoom
Early access, up to 75 days prior to your contract start date.
  • Adobe
  • UO Blogs
  • UO Pages
Beginning on your contract start date.
  • MyTrack
  • Slate
  • Various campus applications that require an active affiliation
Services by request

Also see Department Specific Services

End of access for Fixed Short Term Faculty

After your contract end date, all access is removed except as noted

 

For 30 days

  • Network (UO VPN/Wi-Fi)
  • UO Pages

For 75 days

  • Adobe
  • Dropbox
  • Library
  • Shell
  • UO Blogs

For 225 days

  • Office 365
  • UOmail

For 365 days

  • Canvas
  • Duo
  • General Login (AD/Shibboleth)
  • UO Service Portal
  • Zoom

End of access for Faculty & Fixed Term Enduring Faculty

After your contract end date, all access is removed except as noted

 

For 75 days

  • Library
  • Network (UO VPN/Wi-Fi)
  • Shell
  • UO Pages

For 365 days

  • Adobe
  • Canvas
  • Dropbox
  • Duo
  • General Login (AD/Shibboleth)
  • Office 365
  • UO Blogs
  • UOmail
  • UO Service Portal
  • Zoom

Academic Support

Timing Services
Beginning on your appointment start date.
  • Adobe (Automatic for GE. Courtesy and Emerit can request access.)
  • Canvas
  • Duo (Automatic for GE and Courtesy. Emerit can request access.)
  • General Login (AD/Shibboleth)
  • Library
  • MyTrack
  • Network (UO VPN/Wi-Fi)
  • Office 365
  • Slate (Automatic for GE and Courtesy. Department staff can request access for Emerit.)
  • UO Blogs
  • UOmail
  • UO Pages
  • UO Service Portal
  • Zoom
  • Various campus applications that require an active affiliation
Services by request

Also see Department Specific Services

End of access for Emerit

After your appointment end date, all access is removed.


None

End of access for GE

After your appointment end date, all access is removed except as noted.

For 75 days:

  • Dropbox
  • Library
  • Network (UO VPN/Wi-Fi)
  • Office 365
  • Shell
  • UO Blogs
  • UOmail
  • UO Pages

For 365 days:

  • Duo
  • General Login (AD/Shibboleth)
  • UO Service Portal
  • Zoom

End of access for Courtesy

After your appointment end date, all access is removed except as noted.

For 75 days:

  • Library

For 365 days:

  • Canvas
  • Duo
  • General Login (AD/Shibboleth)
  • Service Portal
  • Zoom

Other Affiliations

Timing Services

Alumni

For purposes of technology access, alumni is defined as UO students who have been awarded a degree in Fall 2017 or later. Prior year graduates are not eligible for access.

See the Students - End of access section for recent alumni

Campus Associate

Access begins on your appointment start date.

Access ends on your appointment end date.

Automatically assigned

  • Duo
  • General Login (AD/Shibboleth)
  • MyTrack
  • Office 365
  • UO Blogs
  • UOmail
  • UO Service Portal
  • Zoom

User can request access.

  • Adobe
  • Network
  • UO Pages

Department staff can request access.

  • Canvas
  • Slate

Other services by request

Also see Department Specific Services

Retired

Access begins when your retirement is officially recorded by UO, and are lifelong.

Automatically assigned

  • General Login (AD/Shibboleth)
  • Library
  • MyTrack
  • UOmail (some accounts are still on legacy webmail)
  • UO Service Portal

User can request access:

  • Duo
  • Network (UO VPN/Wi-Fi)
  • Office 365
  • UO Pages

Can be added following instructions:

Trustee

Access begins on your appointment start date.

Access ends on your appointment end date.

 

Automatically assigned

  • Duo
  • General Login (AD/Shibboleth)
  • Office 365
  • UOmail
  • UO Service Portal
  • Zoom

User or Department can request access.

  • Network
  • UO Blogs
  • UO Pages

Other services by request

Also see Department Specific Services

Service delays after claiming your Duck ID

Some services have a brief delay after you claim your Duck ID:  

  • Adobe: up to two hours
  • Canvas: Access is updated at 7:30 a.m., 1:30 p.m., and 7:30 p.m. daily
  • Computer Labs including the Virtual Lab: Overnight
  • Library: Overnight
  • UOmail (email) & Office 365: Up to one hour
  • Various department services: times will vary

Details

Details

Article ID: 32955
Created
Thu 7/6/17 6:53 PM
Modified
Thu 5/2/24 7:13 PM

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