New Employees: How to Claim Your Duck ID Account


Your Duck ID account username and password are the primary way you will log in to UO technology services such as email, Wi-Fi, department computers, and more. To start using your Duck ID, you first need to complete the account claim process.

When you can claim your Duck ID will vary depending upon your relationship with the University of Oregon.


Officers of Administration, Staff, Temporary Employees

New Officers of Administration, staff, and temporary employees can claim a Duck ID when prompted through the MyTrack hiring process or on their first day of work, whichever comes first.


New non-tenure related faculty can claim a Duck ID up to 75 days prior to their appointment start date.

Tenured and tenure-track faculty can claim a Duck ID once their contract is completed. (Please note that claiming earlier than 75 days prior to their appointment start date will require assistance from the Technology Service Desk.)

How To Claim Your Duck ID Online

If you are eligible to claim (see above) and your job information has been finalized, you will be able to claim your Duck ID online.

You will need your UO ID number (starts with 95) and your Personal Access Code (PAC). You can get your UO ID number from your department's Human Resources representative. If you do not already have one, you can get a temporary PAC from Human Resources by calling 541-346-3159. 

When receiving a temporary PAC, follow these steps before attempting to claim your Duck ID:

  • Visit DuckWeb
  • Log in with your UO ID number and temporary PAC
  • Choose a new PAC

Once you have your UO ID number and PAC ready, you can proceed to claim your Duck ID at the Duck ID Self-Service website. Click Claim Your Duck ID to get started.

Unable To Claim Online? Need Help?

If you are unable to claim your Duck ID online due to a message that your UO ID number could not be located or any other error, please contact the Technology Service Desk for assistance. You may be asked to visit us in person or provide documentation about your new job in order to claim your Duck ID.


Article ID: 33250
Wed 7/12/17 4:50 PM
Thu 10/27/22 4:44 PM

Related Services / Offerings (1)

If you are having troubles claiming your Duck ID or encountered an error during the claim process