New Students: How to Claim Your Duck ID Account


Your Duck ID is your primary account for technology access on campus. You will use your Duck ID login for email, Canvas, Wi-Fi, and many other services.

When can I claim my Duck ID?

Undergraduate: Starting on the day below, you can claim your Duck ID two business days after formally accepting your admission.

Graduate: Starting on the day below, you can claim your Duck ID the day after your admission is finalized by the Admissions Office.

If you have any questions about your admission status, please contact the Admissions Office:

If you are admitted for: You can claim your Duck ID starting on:

Fall term

First day of Spring term

Winter term

First day of Fall term

Spring term

First day of Winter term

Summer term

First day of Spring term

How to claim your Duck ID

To claim your Duck ID, you will need your UO ID number (starts with 95) and your Personal Access Code (PAC). If you do not know your ID number or PAC, you can contact the Registrar's Office for assistance, and to obtain a temporary PAC. 

If you receive a temporary PAC, follow these steps before attempting to claim your Duck ID:

  • Visit DuckWeb
  • Log in with your UO ID number and temporary PAC
  • Choose a new PAC

Once you have your UO ID number and PAC ready:

During the claiming process, please complete the security questions and password recovery information. This will help you recover your account in the future should you forget your password. 

Your Duck ID password will expire every 180 days. You will be notified by email that the password is about to expire.

You can update your password and recovery information anytime at Duck ID Self-Service.

Video of the process


If you have any trouble claiming your account, you can contact us to report Duck ID Account Claiming Issues, or you can contact the Technology Service Desk for assistance.

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Article ID: 34485
Thu 7/27/17 2:02 PM
Wed 8/3/22 4:10 PM

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If you are having troubles claiming your Duck ID or encountered an error during the claim process