How to get or update DuckDocs access


This article describes how to request or update access to the DuckDocs (OnBase) service.

Prerequisite for student employees and associates

Please Note: Beginning in June 2023, only student employees and campus associates must complete this step.
All other employee types including courtesy appointment holders may skip to Step 1.

Submit the Business Application Access Request Form to request a new DuckDocs account. Approval is required.

Be sure to list your Dean or Department Head in the Who needs to approve this request? to avoid processing delays.

Step 1: Activate your DuckDocs OnBase account

Visit DuckDocs and click the Launch OnBase Web Client button to log in. Logging in for the first time activates your new account.

If your workstation already has the OnBase Unity client installed, you can also log in to Unity activate your account.

Note: Upon first login, you may encounter a “Manage Locks” screen upon login if you have not yet received department-level access.

Step 2: Request departmental access

Access to content maintained by the Office of the Registrar:

Complete this access form and email it to

Access to Graduate Employee E-PRFs:

Email the Division of Graduate Studies ( the following information:

  • Will you be submitting E-PRFs?
  • Will you be approving E-PRFs? If yes, for which org code(s)?

Note: You will not be able to access the E-PRF process in OnBase until the above step has been processed.

More E-PRF Assistance: For how to use the form and queue, hiring related questions, or to change/update your approvers, please contact Graduate Studies. Information is also available on their website

Content for All Other Departments

Contact the appropriate departmental administrator to request access.

Need help?

Create a Ticket


Article ID: 35489
Fri 8/18/17 12:49 PM
Thu 4/4/24 11:41 AM

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A list of support and training contacts for DuckDocs OnBase
A collection of resources and how-tos for new DuckDocs users.
Instructions for DuckDocs Department Admins to modify users' group membership in DuckDocs.
Content for Department Administrators of DuckDocs (OnBase)

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Use this service to request support for the DuckDocs (OnBase) enterprise content management system.