How to get or update DuckDocs access


DuckDocs OnBase follows a split administration model. Staff in Information Services grant employees access to log in, and afterward, departmental administrators grant access to documents, workflows, and other content within the service.

This means that employees may be required to submit multiple requests to obtain OnBase access.

Step 1: Request DuckDocs OnBase access (student employees and associates only)

Please Note: Beginning in June 2023, only student employees and campus associates must complete this step. All other employee types including courtesy appointment holders may skip to Step 2.

Submit the Business Application Access Request Form to request a new DuckDocs account. Approval is required.

Be sure to list your Dean or Department Head in the Who needs to approve this request? to avoid processing delays.

Step 2: Activate your OnBase account

Brand new users to OnBase need to log in for the first time to have their OnBase account activated.

You can visit DuckDocs and click the Launch OnBase Web Client button to log in. Note: Upon first login, you may encounter a “Manage Locks” screen upon login if you have not yet received department-level access. 

If your workstation already has the OnBase Unity client installed, you can log in to Unity activate your account.

Step 3: Request optional data access

Access to Documents or Workflows in OnBase (except for Registrar and E-PRF access--See Below):

Contact the appropriate departmental administrator to request access.

Access to content and documents maintained by the Office of the Registrar:

Complete this access form and email it to

Access to Graduate Employee E-PRFs in OnBase:

Email the Division of Graduate Studies ( the following information:

  • Will you be submitting E-PRFs?
  • Will you be approving E-PRFs? If yes, for which org code(s)?

Note: You will not be able to access the E-PRF process in OnBase until the above step has been processed.

More E-PRF Assistance: For how to use the form and queue, hiring related questions, or to change/update your approvers, please contact Graduate Studies. Information is also available on their website

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Article ID: 35489
Fri 8/18/17 12:49 PM
Wed 11/29/23 10:40 AM

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