Use this service to request support for DuckDocs (OnBase) including but not limited to:
- Electronic forms
- Document capture (via scanning and other methods)
- Automated workflows to move those forms and other documents through processes (e.g., for approvals)
- Document retention
See the Related Articles (on right side of page) for information on OnBase.
How to Create a Ticket
To request support click Create a Ticket (top right of the page) and provide the following information as requested.
- Short title describing the request
- What client application (Web, Unity, Studio, other)
- Operating System
- Web browser
Availability and Access
You can expect that the access request will be completed within 3 business days.
Users must complete the Business Application Account Access form and possibly a second access form for their area.
Once you have been granted access to DuckDocs, to log in, visit the DuckDocs home page (https://duckdocs.uoregon.edu). A link to download the Unity client can also be found on that page.
Note: You must be on a computer connected to the UO Secure Network or VPN.
Questions
If you have any additional questions view the Contact Technology Help page.
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