Getting Started with DuckDocs (OnBase)

Launch DuckDocs Landing Page

Service Overview

• DuckDocs Capabilities
  • Learn how DuckDocs can support the business processes of your department

Support Resources

• Gaining Access to DuckDocs
  • Instructions for accessing your department's DuckDocs solution can be found here
• DuckDocs Service Request
  • Service Requests can be useful if you do not have an assigned Department Administrator, or if your question is beyond what a Department Administrator would typically address
• Check DuckDocs Service Status 
  • provides real-time information about whether the DuckDocs service is disrupted, for example by an outage or maintenance.

End-User Training and Resources

• DuckDocs (OnBase) End-User Training Materials
  • A collection of resources and how-to articles for new DuckDocs users.
• List of DuckDocs Department Administrators
  • Department Administrators provide support for installing and using OnBase clients, and manage access to department-specific documents and workflows.
• Hyland OnBase Premium Trainings
  • These trainings provide video walkthroughs of DuckDocs functionality. These trainings are free for UO community members.

Department Admin Training and Resources

• Guides for DuckDocs (OnBase) Department Admins
  • A collection of resources and how-to articles for DuckDocs Department Administrators.