Configuring Microsoft Outlook 2016 for Windows


How do I setup Outlook 2016 for Windows to get my email?


To configure Microsoft Outlook 2016 for Windows:

  1. Start Outlook.
  2. Choose File.
  3. Click Add Account.
  4. Select the radio button next "Manual setup or additional server types" at the bottom of the page
  5. Click "Next".
  6. Choose "POP or IMAP".
  7. Fill out the information:
    1. Server Information:
      1. Account type = IMAP
      2. Inocming mail server =
      3. Outgoing mail server (SMTP) =
    2. Logon Information
      1. Username = your Duck ID (first part of email before @ symbol).
      2. Password = your password for your email
      3. Check "Remember password"
  8. Click on "More Settings..." at the bottom.
    1. Go to the "Outgoing Server" tab.
    2. Check "My outgoing server (SMTP) requires authentication"
    3. Select radio button "Use same settings as my incoming mail server"
    4. Go to the "Advanced" tab.
    5. Incoming server (IMAP) = 993
    6. Use the following type of encrypted connection = SSL/TLS
    7. Outgoing server (IMAP) = 587
    8. Use the following type of encrypted connection = TLS
      1. Sometimes using 'STARTTLS' is necessary for Outlook 2019 clients
  9. Click "OK" at the bottom (this will close the window).
  10. Click "Next" and this will run send and receive tests. Click "OK" and then "Finish".
  11. You inbox will now populate and you should see your messages.

For additional assistance please contact our Technology Service Desk.


Article ID: 32675
Wed 6/28/17 2:52 PM
Mon 2/11/19 3:20 PM