Search 315 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

Getting Started with UO VPN

UO VPN You do not need to use UO VPN to access resources that are available from anywhere in the world. Examples include: UOmail Canvas DuckWeb Office 365 OneDrive Microsoft Teams

Amazon Connect FAQ

solution: Microsoft Teams calling.  Amazon Connect and Teams calling can be used on the same PC. Low volume contact-centers or those that require agents to do more back-office work might consider using

SharePoint site permissions

For additional information, please consult our knowledge base articles about Collaboration. This covers content pertaining to SharePoint, Microsoft Teams, Zoom, and others.

Deciding which devices to register with Duo

Login Receive a phone call from Duo: Answer and press 1 to login Landline phones Since most landline phones on campus have moved to Microsoft Teams which requires two-factor authentication

Telephone Spam, Spoofing, and Phishing

: Teams: blocking a contact in Microsoft Teams Cisco: mark your calls as spam Depending on circumstances, you can open a case with the UO Police for any illegal call (i.e. harassment

User Support Services - Academic Central

faculty, staff, and students for remote working and classes. Going Remote at the UO Home Internet Options Microsoft Teams Zoom Video Conferencing Canvas Support UO VPN Support Video

TeamDynamix Support

Use these services to get support with TeamDynamix,including TeamDynamix change, access, training, and onboarding requests. ... existing presence in the Service Portal. For complex requests, such as new services, forms, or workflows, the Administrator will set up a meeting to discuss the details. Questions If you have any questions or need support email Tevis Boulware or contact on Teams. [back to top]

TeamDynamix Access Request

Use this service to request support for TeamDynamix access. ... Use this service to request  support for TeamDynamix access, including but not limited to: Request/remove technician/student technician access Request/remove IPaaS access Modify permissions

TeamDynamix Change Request

Use this service to request TeamDynamix (TDX) changes and adding items such as service pages, forms, workflows. ... , or workflows, the Administrator will set up a meeting to discuss the details. Use the Knowledge Base services to request support with Knowledge base articles. Questions If you have any questions or need support, email Tevis Boulware or contact on Teams. [back to top]

Report a TeamDynamix Problem

UO Faculty, Staff, and Students use this service to report a problem with TeamDynamix. ... UO Faculty, Staff, and Students use this service to report a problem with TeamDynamix. How to Report a Problem To request support click Report Problem (top right of the page) and provide the

TeamDynamix Training Request

Use this Service to request TeamDynamix Technician or ITSM Training. ... Use this Service to request TeamDynamix Technician or ITSM Training. Training will be scheduled for one hour and will be "hands-on." How to Create a Ticket To request support, click Submit

List of UO services protected by Duo

: UOmail, UO VPN, and Smartsheet Microsoft Office 365 Including, but not limited to: Word, Excel, PowerPoint, Teams, Outlook, OneDrive, and SharePoint Duck ID Account Management

USS Device and Hardware Standards

Keyboard & Mouse - KM5221W Recommended Headsets for Microsoft Teams and Amazon Connect Device Hardware Specifications In order to provide a minimally acceptable level of performance, USS has

Telecom and collaboration services funding model FAQ

microsoft-365 ... Zoom webinar licenses and other non-standard Zoom licenses. Conference room licenses for Teams. Microsoft services beyond the UO site license (examples: SQL Server, Project, Visio). The

Displayed Names and IT services

many centralized technology services the day after Registrar or Payroll office enters your new name into Banner. Please note that Teams is a known exception. Microsoft designed Teams to cache some