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Technology Checkout for Students

  1. Services
  2. Computers & Devices
reservation request and referencing your original reservation number (or Ticket Number). A team member will work with you to determine if your request for renewal is possible.  Borrowers

Zoom: How to Share Meeting Scheduling and Hosting Responsibilities

  1. Knowledge Base
  2. Email, Calendar, and Collaboration
  3. Collaboration
  4. Zoom
  5. Using Zoom
Overview On a team where multiple people coordinate the team's events, or offices where a person provides support to another, it can be helpful to grant permission to schedule or host Zoom

Advanced Report Writer Role and Process

  1. Knowledge Base
  2. Software and Apps
  3. Business Applications
  4. Integrated Data and Reporting (IDR) - Cognos
for maintaining desired representation in the ARW group. To be considered for inclusion in the ARW group, fill out the attached form and submit with a ticket to the IDR Team in the Integrated Data

Two-Step Login (Duo) FAQ

  1. Knowledge Base
  2. Accounts and Access
  3. Duo (Two-Step Login)
  4. Learn About Duo
, including Microsoft Word, Teams, Outlook, OneDrive, and others For more information, see List of UO services protected by Duo. More services will be protected by two-step login in the future

SSIL Labs

  1. Knowledge Base
  2. Teaching, Learning, Classrooms, and Labs
  3. Classrooms and Labs
. Additional Software Installed in SSIL Labs Adobe Dimension Anaconda 3 Avogadro Crystal Diffract for Windows Dlubal RFEM Microsoft SQL Server 2014 MiKTex Perkin Elmer Chem Office Suite

EMU Computer Lab

  1. Knowledge Base
  2. Teaching, Learning, Classrooms, and Labs
  3. Classrooms and Labs
  4. General Computer Labs
AutoCAD 2021 Avogadro Microsoft One Drive SimUText WinSCP Wolfram Mathematica wxMacMolPlt Services and Support Services provided Tech Support Tech support is available at this

Getting Started with UOmail

  1. Knowledge Base
  2. Email, Calendar, and Collaboration
  3. Email
  4. Getting Started
functionality, we recommend using Outlook. If you do not already have Outlook, you can download and install it through Office 365. Please see How to Install Microsoft Office Applications for installation

How to Reconnect after Changing Your Duck ID Password

  1. Knowledge Base
  2. Accounts and Access
  3. Duck ID
submit a File Shares & Mapped Drive Request for help. Other Other applications such as Microsoft 365 and Adobe may prompt you for your new password. You will also need to update any passwords

Redirection to ticket does not occur

  1. Knowledge Base
  2. Service Portal/TeamDynamix
  3. TDNext
Attempting to access a TeamDynamix ticket from email does not redirect to the ticket. ... Issue Attempting to access a TeamDynamix ticket from email forces a TeamDynamix login (which is intended behavior) but does not take you to the ticket, and you are forced to click the link

Canvas Support for Instructors

  1. Knowledge Base
  2. Teaching, Learning, Classrooms, and Labs
  3. Teaching and Learning Tools
  4. Canvas
understand your needs, and will act as a liaison with the LMS Admin team and the Learning Technologies Service Advisory Board as they review your request. Assistance in Person For Instructors

Telephone Department and Staff Directory Update

  1. Knowledge Base
  2. Accounts and Access
  3. Directory
Download link to download a copy of the listing and save as a Microsoft Excel file. When the document opens in Excel, note that you may see a bar at the top of the document that indicates you may need

Two-Factor Authentication New Services Onboarding

  1. Knowledge Base
  2. Accounts and Access
  3. Duo (Two-Step Login)
added to both Shibboleth Single Sign-on (SSO) and Microsoft 365/Azure Active Directory authentication services. With the rise in cyberattacks and phishing scams, having 2FA used for all UO services

Securing specific files or folders within SharePoint

  1. Knowledge Base
  2. Email, Calendar, and Collaboration
  3. Collaboration
  4. SharePoint
team-site ... Overview This article is intended to guide SharePoint users through the process of adding additional file security through managing access to file(s) within your SharePoint site documents

Knowledge Base Glossary of Terms

  1. Knowledge Base
  2. Service Portal/TeamDynamix
  3. Knowledge Base
  4. Guides and Standards
, Campus Associate, and other Unpaid Appointments page on the UO Human Resources site. TeamDynamix/TDX Definition: The software suite where the UO Service Portal resides. When referring to

SPSS Statistics/Amos: Installing and Authorizing

  1. Knowledge Base
  2. Software and Apps
  3. Department Software
appropriate for your operating system. The download should start automatically or your browser may ask you to Open or Save the file (if you use Microsoft Edge on Windows) – in the latter case, choose Save