Integrated Data & Reporting (IDR) - Cognos Help

Use this service to request support for Integrated Data & Reporting (IDR)-Cognos support, including but not limited to:

  • Help with an existing report
  • Cognos training
  • Creating a report
  • Adding or changing data in IDR Cognos

Access Cognos in your browser at https://cognos.uoregon.edu.

See How do I get access to the IDR data warehouse? for information on getting access.

See the Integrated Data & Reporting (IDR) - Cognos section of the Knowledge Base for self-help articles.

How to Create a Ticket

To request support click Create a Ticket (top right of the page) and select the type of help you need and a description of your request.

Availability and Access

This service is available to faculty and staff with a demonstrated business need.

Access is restricted to the UO campus network, or off-campus via the UO VPN.

IDR is unavailable daily 1am-7am and Fridays 7pm-9pm, and is sometimes unavailable during Banner maintenance weekends.

Questions

If you have any additional questions view the Contact Technology Help page.

[back to top]

 
Create a Ticket

Related Articles (25)

When saving report output in Cognos from a previously run report, Cognos will make the most recent version available directly within Cognos. Older report output versions will be moved to an archive location to save storage space and improve performance. These archived report outputs are still available for access, but require a few more steps to retrieve them. This article describes the steps needed to retrieve archived report output versions in Cognos.
Advanced Report Writer Role and Process
The Cognos Data Guide provides a summary of the various data groups available in Cognos and the types of data that can be found in them. This article is particularly useful for people trying to determine what data groups should be requested for their work within the Cognos reporting service.
This article provides an introduction to the types of folders in Cognos and guidance on the management and organization of folders and reports.
This article provides an introduction to the University of Oregon's Cognos Analytics tool, and includes some initial steps for new users who need to get started with Cognos as part of their job duties.
This article discusses Cognos report ownership and owner responsibilities.
This article highlights some key features of the Cognos user interface, along with tips for navigating folders and finding reports.
This training is intended for UO employees who wish to contribute to university knowledge creation by designing and developing reports with greater complexity, or to work on enterprise level reports.
The Advanced Report Writers across campus can be utilized as experts in their functional areas, as well as for report writing assistance.
Prompts are ways to increase report flexibility by allowing filters with varying values based on user input. User input values are stored in variables that are referenced by query filters, similarly to filter created using literal values.
University of Oregon units may want to maintain their own IDR Cognos Departmental Folders in which to keep reports they have developed for internal use. In addition, within the departmental folder, they may want to create additional folders to organize and manage access to the reports.
Direct access to the ODS database for advanced analytics is provided on a limited basis to a small number of key personnel in academic and administrative units as well as analysts within the Office of Institutional Research. This access, when provided, will be based on a verified need to perform advanced ad hoc data analysis which can’t be met by predefined data models and tools available through the Integrated Data and Reporting (IDR) Cognos application.
Steps for gaining access to the IDR data warehouse, additional data security (if needed), and the Cognos Analytics service.
For authorized Cognos departmental folder delegates. The following guide walks through the process of creating sub-folders and granting permissions.
This describes the method for accessing the report specification XML and copying it to the clipboard, or opening a new report from previously copied XML.