Integrated Data & Reporting (IDR) - Cognos Help

Use this service to request support for Integrated Data & Reporting (IDR)-Cognos support, including but not limited to:

  • Help with an existing report
  • Cognos training
  • Creating a report
  • Adding or changing data in IDR Cognos

Access Cognos in your browser at

See How do I get access to the IDR data warehouse? for information on getting access.

See the Integrated Data & Reporting (IDR) - Cognos section of the Knowledge Base for self-help articles.

How to Create a Ticket

To request support click Create a Ticket (top right of the page) and select the type of help you need and a description of your request.

Availability and Access

This service is available to faculty and staff with a demonstrated business need.

Access is restricted to the UO campus network, or off-campus via the UO VPN.

IDR is unavailable daily 1am-7am and Fridays 7pm-9pm, and is sometimes unavailable during Banner maintenance weekends.


If you have any additional questions view the Contact Technology Help page.

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Create a Ticket

Related Articles (5)

Advanced Report Writer Role and Process
University of Oregon units may want to maintain their own IDR Cognos Departmental Folders in which to keep reports they have developed for internal use. In addition, within the departmental folder, they may want to create additional folders to organize and manage access to the reports.
Steps for gaining access to the IDR data warehouse, additional data security (if needed), and the Cognos Analytics service.
Cognos training for new or current users can be accomplished using our self-paced training guides. Specific help of Cognos is available remotely via MS Teams or Zoom meetings. Simply open an service ticket to start the process.
A listing of UO Enterprise Reports offered through the IDR-Cognos service.


Service ID: 18948
Fri 3/31/17 2:29 PM
Fri 11/4/22 1:15 PM