Integrated Data & Reporting (IDR) - ODS/Cognos Help

Use this service to request support for Integrated Data & Reporting (IDR) - ODS/Cognos. The ODS and Cognos platforms are supported by Information Services through the following activities: 

  • ODS refresh monitoring
  • ODS metadata and lineage consultation
  • Training for ODS Direct SQL users, Report Users, Report Writers, and Advanced Report Writers
  • Maintenance of Enterprise reports

The support of custom reports and data delivery is limited to help with the ODS and Cognos platforms themselves and does not extend to any business logic or other development needs. Help requested beyond the supported activities would be directed to the appropriate Data Steward, Advanced Report Writer, or Subject Matter Expert.

Access Cognos in your browser at https://cognos.uoregon.edu.

See How do I get access to the IDR data warehouse? for information on getting access.

See the Integrated Data & Reporting (IDR) - Cognos section of the Knowledge Base for self-help articles.

How to Create a Ticket

To request support click Create a Ticket (top right of the page) and select the type of help you need and a description of your request.

Availability and Access

This service is available to faculty and staff with a demonstrated business need.

Access is restricted to the UO campus network, or off-campus via the UO VPN.

IDR is unavailable daily 1am-7am and Fridays 7pm-9pm, and is sometimes unavailable during Banner maintenance weekends.

Questions

If you have any additional questions view the Contact Technology Help page.

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Related Articles (25)

Accessing Archived Report Output in Cognos
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Cognos Data Guide
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This article provides an introduction to the types of folders in Cognos and guidance on the management and organization of folders and reports.
Cognos Overview and Getting Started
This article provides an introduction to the University of Oregon's Cognos Analytics tool, and includes some initial steps for new users who need to get started with Cognos as part of their job duties.
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Cognos User Interface and Navigation Basics
This article highlights some key features of the Cognos user interface, along with tips for navigating folders and finding reports.
Common Operators and Functions in Cognos 12
This training is intended for UO employees who wish to contribute to university knowledge creation by designing and developing reports with greater complexity, or to work on enterprise level reports.
Contacts and Support - Advanced Report Writers
The Advanced Report Writers across campus can be utilized as experts in their functional areas, as well as for report writing assistance.
Creating Prompts in Cognos 12
Prompts are ways to increase report flexibility by allowing filters with varying values based on user input. User input values are stored in variables that are referenced by query filters, similarly to filter created using literal values.
Departmental Folders
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Direct SQL (Ad Hoc) Access to the ODS Data Warehouse
Direct access to the ODS database for advanced analytics is provided on a limited basis to a small number of key personnel in academic and administrative units as well as analysts within the Office of Institutional Research. This access, when provided, will be based on a verified need to perform advanced ad hoc data analysis which can’t be met by predefined data models and tools available through the Integrated Data and Reporting (IDR) Cognos application.
How do I get access to the IDR data warehouse and Cognos?
Steps for gaining access to the IDR data warehouse, additional data security (if needed), and the Cognos Analytics service.
How To Move or Share a Cognos Report using XML
This describes the method for accessing the report specification XML and copying it to the clipboard, or opening a new report from previously copied XML.