All About Email at UO

What systems are there?

The University of Oregon is moving to one consolidated email system, UOmail, hosted by Microsoft as a part of Office 365. During the transition period, there are still two email systems: Webmail and UOmail.

Which system am I using?

You can find out which email system you are using by going to Duck ID Self-Service, selecting Manage Your Duck ID, and logging in. Information about your email will be listed at the bottom of the gray box.

Who is using UOmail?

Anyone who claimed their Duck ID account after July 16, 2019, is using UOmail, as are all faculty and staff.

Students using Webmail can opt in to UOmail. Otherwise, they will be moved to UOmail during 2022-2023. More information is available at UOmail for Students.

Accessing your email in a web browser

Using your email on your computer or mobile device

If you are new to UOmail, please see Getting Started with UOmail.

For instructions on setting up various email programs for UOmail or Webmail, see Setting Up Your Email for instructions.

How do I...?

Browse our how-to articles under Using Your Email.

Supported email programs

Email System Supported Email Programs
UOmail
  • For full functionality, Outlook is strongly recommended. You can download Outlook for free for computers and mobile devices. See How to Install Microsoft Office Applications.
  • Other supported programs: Mail applications for Android, iOS, macOS, and Windows; and Thunderbird (IMAP email only).
Webmail
  • Outlook, Mail applications for Android, iOS, macOS, and Windows; and Thunderbird.

What happens after I leave the university?

  • Lifetime email forwarding is available to alumni who've been awarded a degree in Fall 2017 or later. More information can be found in our Lifetime Email Forward for Graduating Students FAQ.
  • Retired faculty and staff will continue to be eligible for email after they leave the university.
  • Email access will end for all others either when they leave the university or according to the rules listed here: Affiliation Resource Access Rules.

Where can I get help?

If you are a faculty or staff member, please contact the IT staff who support your unit. Students can contact the Technology Service Desk.

You can also request help online at Email and Calendar Help.

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Details

Article ID: 30852
Created
Thu 5/25/17 3:59 PM
Modified
Wed 11/30/22 4:08 PM

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For assistance with Webmail, Exchange, & UOmail email and calendar issues.