Configuring the Mail Application for iOS

Overview

This article provides step-by-step instructions for setting up your email in the Mail application for iOS.

Below are instructions for both Webmail/IMAP and Exchange/UOmail.

If you're not sure which email service you're using, please see our article about how to tell if you're using Webmail/IMAP or Exchange/UOmail.

Please note that UO faculty and staff are transitioning from Webmail/IMAP to Exchange/UOmail throughout 2019.

Information

For Webmail/IMAP users:

  1. Tap the Settings icon.
  2. Tap "Accounts & Passwords".
  3. Click "Add Account".
  4. Tap "Other".
  5. Tap "Add Mail Account".
  6. Enter your name, UO email address and Duck ID password (the same password you would use for Canvas or Webmail).
  7. Change the description, if you wish.
  8. Tap the "Next" button at the top right.
  9. In the "Host Name" box enter "imap.uoregon.edu".
  10. In the "User Name" box enter your duckid@uoregon.edu email.
  11. In the Outgoing Mail Server section, in the "Host Name" box enter "smtp.uoregon.edu".
  12. In the "User Name" box enter your duckid@uoregon.edu email.
  13. In the "Password" box enter your Duck ID password.
  14. If there are any buttons/options for SSL with IMAP or SMTP, then please make sure SSL is in the ON position.
  15. Tap the "Next" button at the top right.
  16. Mail will now verify your settings... please wait for it to finish.
  17. Tap the "Save" button at the top right.

Updating your password for Webmail/IMAP users:

  1. Tap the Settings icon.
  2. Tap "Accounts & Passwords".
  3. Tap on your University of Oregon email account.
  4. Under the "IMAP" header, tap "Account".
  5. Under "Incoming Mail Server," enter your updated password.
  6. Under "Outgoing Mail Server," tap on smtp.uoregon.edu.
  7. Under "Primary Server," tap on smtp.uoregon.edu.
  8. Under "Outgoing Mail Server," tap on password and enter your updated password in the password field.
  9. Tap "Done" in the upper right-hand corner.

For Exchange/UOmail users:

  1. Tap the Settings icon.
  2. Tap "Accounts & Passwords".
  3. In the Accounts section, click "Add Account".
  4. Tap "Exchange".
  5. Enter your full UO email address.
  6. Change the description if you wish.
  7. Tap "Next".
  8. A prompt will ask you if you would like to connect via Microsoft. Click "Sign In".
  9. After verification is complete, enter your Duck ID password.
  10. Change the description if you wish.
  11. Tap "Next".
  12. Choose what you would like to sync to your device. Only mail is required.
  13. Tap "Save" to complete account setup.
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Details

Article ID: 29760
Created
Thu 4/27/17 12:43 PM
Modified
Tue 3/19/19 3:03 PM