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Wired Networking Support Request

  1. Services
  2. Infrastructure
  3. Service Offerings
  4. Wired Networking Support
/or phone services be installed and provisioned where there is none available. A representative from the Information Service's wiring team will contact customers to schedule an on-site visit and

Canvas New Tool, Integration or LTI Request FAQ

  1. Knowledge Base
  2. Teaching, Learning, Classrooms, and Labs
  3. Teaching and Learning Tools
  4. Canvas
(time estimate: 2-4 weeks) The Learning Management Systems team will test the LTI (tool) in a test environment. Approval deployment Note: The time frame to receive a decision

Damage on a university-issued laptop

  1. Knowledge Base
  2. Desktop, Devices, and Printing
  3. Computer Purchasing
  4. Warranty Repair
the machine is under the proper warranty. If the machine is under warranty Your IT support team will reach out to the vendor to conduct the repair or exchange process. The machine will

Using biometric verification with Duo Universal Prompt

  1. Knowledge Base
  2. Accounts and Access
  3. Duo (Two-Step Login)
  4. Universal Prompt
Windows 10 or later. Windows Hello set up on the device for signing in with a PIN, fingerprint, or facial recognition. Learn how to set up Windows Hello at the Microsoft support site. A supported

How to create an effective Voiceboard prompt

  1. Knowledge Base
  2. Teaching, Learning, Classrooms, and Labs
  3. Teaching and Learning Tools
  4. Canvas
  5. Canvas Apps
  6. ANVILL
!   When you are typing out a prompt initially, it is a good idea to author it in a text editor (Microsoft Word, Notes, Google Docs, etc.) then copy and paste your work into Voiceboard editor. This

Using the Report Phish button in Outlook

  1. Knowledge Base
  2. Information Security
  3. Data Handling
iOS through UO's Office 365 offerings (see Office 365: How to Install Microsoft Office Applications). Please Note: The Report Phish button will work only when someone accesses their own email

SSL Certificates

  1. Knowledge Base
  2. Information Security
  3. Guidelines
= True Keylength=4096 KeyUsage = 0xA0 MachineKeySet = True Providername = "Microsoft RSA SChannel Cryptographic Provider" HashAlgorithm = SHA512 EncryptionAlgorithm

Faculty & Staff Technology Purchasing

  1. Knowledge Base
  2. Desktop, Devices, and Printing
  3. Computer Purchasing
service team & department manager will be needed while the new computer purchase is in process. Computers cannot be kept by the employee post severance with the university. The university cannot

How to Schedule a Report in Cognos Analytics 11

  1. Knowledge Base
  2. Software and Apps
  3. Business Applications
  4. Integrated Data and Reporting (IDR) - Cognos
, contact the IDR team. A quick link to the UO Service Portal is available within the Cognos Analytics Portal.

USS - Change Computer Information

  1. Knowledge Base
  2. Software and Apps
  3. Department Software
  4. Self-Install Software Options
additional questions pertaining to this process and the use of Software Center, please consult your USS IT team.

About the Duo Mobile app

  1. Knowledge Base
  2. Accounts and Access
  3. Duo (Two-Step Login)
  4. Learn About Duo
knows about you are the accounts that you intentionally add to Duo Mobile. The app does report device state data, which is accessible by the University of Oregon's Duo team. This data is used to

Classroom Equipment Checkout

  1. Services
  2. Teaching and Learning
  3. Classroom & Instructional Support
  4. Classroom Support
can be renewed if the item is not already reserved. Renewals can be requested by submitting another reservation request and referencing your original reservation number (or Ticket Number). A team

Zoom Support Structure and Access

  1. Knowledge Base
  2. Email, Calendar, and Collaboration
  3. Collaboration
  4. Zoom
breakdown The Zoom software is primarily administered by Information Services. Zoom's presence in Canvas is administered by the Office of the Provost's UO Online team. The table below describes how

Gartner Campus Access

  1. Knowledge Base
  2. Software and Apps
  3. Business Applications
uses Microsoft's single sign on for authentication and Duo for two-factor authentication. An active Duck ID and UO email address are required. Additional Information For Duck ID

SOJC Employee Computer Purchase Policy

  1. Knowledge Base
  2. Desktop, Devices, and Printing
  3. Desktop and Devices
generally being replaced every year. The Lab computer configurations are prepared by the User Support Services Lab team, and approved by the SOJC Faculty Technology Committee. Any custom computer