USS - Change Computer Information

Overview

As part of the computer setup process, a User Support Services (USS) technician will assign information for any University of Oregon-owned machine that is managed by USS. This information includes basic information about the user that machine is registered to at time of setup such as Duck ID, department, and office location information. Collecting this information helps to keep track of the assets owned by UO. Over time, this information may become outdated and will need to be updated.

To aid in maintaining the accuracy of this information, there is now a tool available from Software Center that will allow users to check and update their computer information.

Please reach out to your local support group for assistance in reassigning a computer to another user.  

How to Use the Tool

Macintosh Computers

For more information, please consult the article on using Software Center for Macintosh.

  1. Open Software Center from Applications
  2. From within the Software Center application, use the search bar in the upper left to search for USS - Asset Tool - Change Computer Information
  3. Click the Change Info button
  4. After about a minute or so, Software Center will close and a new window will open
  5. Click Continue
  6. The next window will appear titled Update Computer Info which will display the current values set for the machine according to the USS management systems
    1. Please note that Assigned User and Room Number can be viewed by clicking the information button next to their label to reveal the current value
  7. Change any information that is incorrect to their correct value. If no changes are needed leave all values as they are
    1. If you do not have an office on campus, select offsite for the building and leave room blank
  8. Click Confirm Info

The computer information has now been recorded in the USS management systems.

Windows Computers

For more information, please consult our article on using Software Center for Windows if you need assistance.

Requirements: Requires a VPN connection to work properly, or can be run when on campus.  
  1. Click the Start Menu and type Software Center to perform a search for it  Click Software Center in the results that appear
  2. Software Center will load, this may take a minute or two
  3. Ensure that Applications is selected on the left
  4. Using the search bar on the upper-right search for USS - Asset Tool - Change Computer Information
  5. Click on the result that comes up
  6. Click Install to run the tool If this tool has been run previously on this computer the text will change to Reinstall
  7. After a couple of minutes, a window will appear titled Change USS Asset Information
  8. The current values for your machine will be displayed on the left, while new values are entered on the right as needed
  9. If all values look correct click No Changes Needed, otherwise change any incorrect values to their correct values and click Change USS Asset Info
    1. If you do not have an office on campus, select offsite for the building and leave room blank

The computer information has now been recorded in the USS management systems.

Additional resources

For any additional questions pertaining to this process and the use of Software Center, please consult your USS IT team.

Details

Article ID: 140479
Created
Wed 9/14/22 11:41 AM
Modified
Tue 9/20/22 10:36 AM

Related Articles (2)

Provides information about using Jamf Self Service to allow users to install applications, software updates, and upgrade macOS.
Provides information on how to use Microsoft's Software Center to install applications, updates and Operating System Upgrades.