Search 319 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

Getting Started with Scheduling Poll

  1. Knowledge Base
  2. Email, Calendar, and Collaboration
  3. Calendaring
  4. Outlook Calendar
I schedule a meeting in Outlook using Scheduling Poll? article. Additional resources If you can't access Scheduling Poll, submit a ticket through the Microsoft Office 365 Support Request service page.

Housing Computer and Device Support

  1. Services
  2. Department Specific Services
  3. Housing
  4. Device Support
Housing IT supports Computers Dell Laptop Microsoft Surface Laptop Dell Optiplex Desktop Other devices Monitor(s

Single Sign On Consultation

  1. Services
  2. Software, Cloud Services & Business Applications
UO single sign-on (SSO) authentication services.  SSO authentication services allow users to log in with their DuckID credentials either via Shibboleth or Microsoft Azure.  Two Factor authentication

CAS Computer Replacement Program (CCRP) Order Form

  1. Services
  2. Department Specific Services
  3. College of Arts and Sciences
/justification for additional peripheral options Description of software options All machines come with Microsoft Office 365, and Adobe Creative Cloud at no cost. Dells, and other windows computers

Can I change my Duck ID and email address?

  1. Knowledge Base
  2. Accounts and Access
  3. Duck ID
services (including receiving email) for multiple business days while support staff from multiple teams are engaged Repairing Duck ID change failures may require you to interact with support staff

Fax alternatives

  1. Knowledge Base
  2. Telephones, Radios, and Television
  3. Fax information
do not need a Microsoft 365 subscription to view encrypted messages or send encrypted replies.  This option is supported by the Information Services User Support Services team. Limitations

Zoom Whiteboard

  1. Knowledge Base
  2. Email, Calendar, and Collaboration
  3. Collaboration
  4. Zoom
Overview Zoom Whiteboard is a visual collaboration tool for hybrid and remote teams to work together before, during, and after Zoom meetings.  Getting Started Note: Zoom Whiteboards can only

Email Phishing

  1. Knowledge Base
  2. Email, Calendar, and Collaboration
  3. Email
  4. Spam Filtering and Email Security
phishing websites to Safe Browsing, Microsoft, and PhishTank in addition to sending notifications to phishing@uoregon.edu. Report phishing attempts to phishing@uoregon.edu. This allows Information Services

Video Production Services

  1. Knowledge Base
  2. Email, Calendar, and Collaboration
  3. Collaboration
  4. Video Production Services
the Request Help button on this page. Some key links include: Video Services Video Services Request Form Process and Policies (Working with Our Team) Rates and Fees Need help

Domain Trust Relationship Error

  1. Knowledge Base
  2. Desktop, Devices, and Printing
  3. Desktop and Devices
. Reach out to your department or unit IT support team to get the computer reconnected to Active Directory.

Installing the OneDrive sync client (macOS)

  1. Knowledge Base
  2. Software and Apps
  3. Office 365
  4. OneDrive
  5. Installing OneDrive
Overview This page provides instructions for installing Microsoft OneDrive sync client on a Mac. This will allow you to access your OneDrive folder from the macOS desktop through the Finder app

Setting Up UOmail: Outlook for Android

  1. Knowledge Base
  2. Email, Calendar, and Collaboration
  3. Email
  4. Getting Started
  5. Setup by Operating System/Platform
current email accounts. Enter your full UO email address, then tap Continue. A Microsoft window will pop up prompting you to to enter your Duck ID password. Tap Sign In. A window will pop up

Moving Files From a OneDrive Account To Another

  1. Knowledge Base
  2. Software and Apps
  3. Office 365
  4. OneDrive
  5. Retention and Restoration
-clicked the icon, a small OneDrive menu will pop up. Select More Select Settings (on Windows) or Preferences (on Mac). Go to Account. Select Add an Account.  Log into the Microsoft

iMac Performance Issues

  1. Knowledge Base
  2. Desktop, Devices, and Printing
  3. Desktop and Devices
  4. Device Troubleshooting
  5. macOS
 desktop with the operating system and applications fully up to date. Description The customer messaged the technician over Teams about their desktop since it has not been behaving normally

Clear Your Browser's Cache and Cookies

  1. Knowledge Base
  2. Software and Apps
  3. Web Browsers
and cookies in your web browser, with step-by-step instructions for Chrome / ChromeOS, Microsoft Edge, Safari, and Firefox. The instructions for your specific operating system are found below