Getting Started with Technology for Faculty and Staff

Overview

This page serves as a companion to the Information Services presentation at the New Faculty and Staff Orientation event, to help University of Oregon faculty and staff to get started with technology at the UO. You'll find the following on this page:

• Event slides. A downloadable copy of the PowerPoint file from the orientation event on September 16, 2024.
• List of resource links. A list of all web links from the same presentation.

Event slides

Select the image below to download the presentation slides (PPTX file) from the orientation event. Alternatively, you may download the file from the Attachments section on the lower right side of this page.

List of resource links

The order below generally corresponds with the attached slide deck. This list includes a few extra links. It's not intended as a comprehensive resource on these topics.

Tech Support Contact Info

• User Support Services (USS)
• Technology Service Desk
  • Live chat
• Department and Unit IT Support

Classroom Tech Support

• UO Classroom Equipment & Technology website (classrooms.uoregon.edu)
• Attend a classroom technology training
  • September 26: Small and medium rooms (Straub 253)
  • September 27: Large rooms (Lawrence 177)
  • October 4: Drop-in session (Straub 253)

Accommodations

• Employee disability accommodations: Interactive Disability Accommodation Process from Human Resources
• Student disability accommodations: Accessible Education Center (AEC)

Managed vs. Unmanaged Devices

• USS - Managed Computer Information

Types of IDs: Duck ID (username) and UO ID (number)

• UO Accounts: Duck ID and UO ID Number
• Duck ID Account Management (duckid.uoregon.edu)
• DuckWeb

Tips for Optimizing Duo

• Duo tips
• About hardware tokens for Duo

UO Service Portal (this website)

• service.uoregon.edu
• Knowledge base (how-to articles)
• Submit help requests

Digital Accessibility

• UO Digital Content Accessibility Training (MyTrack)
• UO Web Accessibility Training (LinkedIn Learning)
• Digital Accessibility website

Microsoft Office 365

• How to Install Microsoft Office Applications
• office.uoregon.edu

SharePoint vs. OneDrive

• Which collaboration tool should I use?

Teams Calling

• Calling scenarios in Microsoft Teams
• Teams Calling Dial Pad and Multiparty Calls

Other Software

• Microsoft Software Center - Installing Applications and Updates (Windows)
• Jamf Software Center - Installing Applications (Mac)
• Downloading software from the UO Software website
• software.uoregon.edu

Cybersecurity

• UO Cybersecurity Basics training
• 2FA Directory of services that offer two-factor authentication

Learn More about Tech — at the UO and Beyond

• Tech training request
• MyTrack
• LinkedIn Learning
• Service Status website