Desktop & Mobile Device Support

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service, including:

  • Desktops & Devices Support
  • File Shares & Mapped Drive Request
  • Software & Application Help Request
  • SOJC Equipment Checkout
  • Technology Checkout for Students
  • UKG Ready Time Clock Devices Support
  • UO ID Care and Duck Bucks Support
  • Virtual Desktop Support

How to Request Support

To request support select the request type.

Support for computer, laptops, and other devices.

Support for file shares and mapped drives

Support for software applications

Technology checkout for students

Support for UKG/Kronos.

Assistance with UO Card ID systems

Access to virtual computing environment

Availability and Access

You can expect a response to your request within 6 business hours.

UO Faculty/Staff and Students

Questions

If you have any additional questions view the Contact Technology Help page.

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Details

Service ID: 51538
Created
Thu 5/16/24 10:30 AM
Modified
Tue 10/8/24 3:01 PM