File Shares & Mapped Drive Request

Service Description

File shares allow users to share and store files with each other from a centrally located space. University file shares and department server access is distributed and controlled by your IT departments.

Note: If you have storage provisioned by Information Services (IS), e.g., and need storage changes please see the service page for UOCloud Provisionable Storage.

Click on the Request Help button for assistance with issues with university file shares. 

Available To

Faculty, staff or students using university-owned computers and having issues with connecting from university-owned computers.


This service has no additional requirements.

Accessing the Service

Accessing file sharing services vary by department and unit. Off-campus access may require the use of the UO VPN.


There's no additional documentation available.

Support Contact

Click on the Request Help button on this page

Service Levels

Service levels will vary by department and unit, please consult your local IT support for more information or click on the Request Help button.

To report an outage, please use this Service Outage form.

Service Charges

There is no addtional costs for this service.

Service Provider

Multiple Departments


Office File Sharing, Department File Sharing,, network storage, course folders.

Related Services

OneDrive Cloud Storage

Request Help


Fri 4/14/17 10:48 AM
Fri 4/24/20 8:58 AM