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- Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Crashplan (formerly Code42)
How to install and sign in to Crashplan to commence regular computer backups.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Printing
- Pay-to-Print
- Virtual queue
Learn how to install virtual printer queues on personal macOS devices to print to UO managed pay-to-print devices.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Printing
- Pay-to-Print
- Troubleshooting
Learn how to resolve the Hold for Authorization error in PaperCut for macOS devices
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- macOS
The macOS Screensaver is not staying on despite settings that should allow for it to work properly.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- macOS
How to troubleshoot an external display that is not working with your MacBook Air or Pro.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- macOS
An iMac was having unknown performance issues. USS was able to improve performance through re-imaging the computer's software to restore its default configuration.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- macOS
Learn how to fix sign-in issues on a managed Mac computer.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- Windows
How to install licensed software on a UO-managed computer without administrative privileges.