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- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Article Management
This article is intended to provide users within the UO Service Portal that have the ability to create, edit, and publish knowledge base articles.
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Article Management
This article is designed to guide content creators through the process of adding related articles to a knowledge base article (KBA) in the UO Service Portal.
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Getting Started
Instructions on how to create a new knowledge base article.
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Guides and Standards
This article is designed to act as a rubric for quick reference for any UO Service Portal content creators and authors and is derived from the Knowledge Management Style Guide.
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Article Management
How to archive an article within the UO Service Portal.