Setting Up Email: Thunderbird

Note: Microsoft does not recommend this client for use with Office 365.
There are often significant limitations in client functionality as a result. Because of this, User Support Services (USS) is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved.

Overview

This article contains instructions for how to set up Thunderbird for UO email:

If you aren't sure which email system you are on, please see All About Email at UO.

UOmail

  1. Start Thunderbird.
    Note: If Thunderbird does not automatically start the account creation wizard when you first open the program, open it with the following menus:
    • Windows and macOS: Three bars menu > Account Settings > Account Actions > Add Mail Account...
    • Linux: Three bars menu > Preferences > Account Settings > Account Actions > Add Mail Account...
  2. Enter your name, email address, and password. 
  3. Select Continue.
    • This will load and then fail. A window with server settings will pop up.
  4. For the incoming server, select IMAP.
    • The server host name should be outlook.office365.com.
    • The port should be 993 for IMAP.
  5. For the outgoing server, select SMTP.
    • The server host name should be smtp.office365.com.
    • The port should be 587.
    • TSL or Connection security should be STARTTLS.
  6. Then, click Re-test. The server should load, but you will need to choose the OAuth2 authentication method for both IMAP and SMTP. This option will not appear until you have successfully re-tested the settings at least once. When you have the correct authentication method chosen, select Done.
  7. A new pop-up will appear with a Microsoft login page that will ask you for your password. Enter your Duck ID password.
  8. A Duo prompt will appear. Click Cancel to select the Remember me for 7 days option (recommended), then select your desired validation method to authenticate.
  9. Next, the pop-up will show a Permissions requested page for Thunderbird that you will need to accept to complete the set up of your account.
  10. If you are using Thunderbird as your default mail client, click Set as Default. Otherwise, click Skip Integration.

Exchange

  1. Start Thunderbird.
    Note: If Thunderbird does not automatically start the account creation wizard when you first open the program, open it with the following menus:
    • Windows & macOS: Three bars menu > Account Settings > Account Actions > Add Mail Account...
    • Linux: Three bars menu > Preferences > Account Settings > Account Actions > Add Mail Account...
  2. Enter your name, email address, and password. 
  3. Select Continue.
    • This will load and then fail, prompting you to use Owl.
    • Ignore this, and select Manual config in the bottom left.
      • This will open a window allowing you to enter server settings.
  4. Refer to the table below. Enter the bolded information below in the appropriate fields. Do not select Re-test when you are done.
  5. Select Done
    • If you are using Thunderbird as your default mail client, click Set as Default. Otherwise, click Skip Integration.

Thunderbird Exchange Settings

  Incoming Outgoing
Protocol IMAP SMTP
Server exchange.uoregon.edu exchange.uoregon.edu
Port 993 587
SSL SSL/TLS STARTTLS
Authentication Normal password Normal password
Username [your full UO email address] [your full UO email address]

Webmail

  1. Start Thunderbird.
    Note: If Thunderbird does not automatically start the account creation wizard when you first open the program, open it with the following menus:
    • Windows & macOS: Three bars menu > Account Settings > Account Actions > Add Mail Account...
    • Linux: Three bars menu > Preferences > Account Settings > Account Actions > Add Mail Account...
  2. Enter your name, email address, and password.
  3. Select Continue.
    • This will load and then fail. A window with server settings will pop up.
  4. For the incoming server, select IMAP.
    • The server host name should be imap.uoregon.edu.
    • The port should be 993.
  5. For the outgoing server, select SMTP.
    • The server host name should be smtp.uoregon.edu.
    • The port should be 587.
    • TSL should be STARTTLS.
  6. Click Re-test.
  7. Click Done.
  8. If you are using Thunderbird as your default mail client, click Set as Default. Otherwise, click Skip Integration.

Updating Your Password

macOS

  1. Open Thunderbird.
  2. Click the Thunderbird menu and select Preferences.
  3. Click the Privacy & Security tab.
  4. Click Passwords.
  5. Click Saved Passwords.
  6. Click Show Passwords.
  7. Click Yes.
  8. Double-click each password and update them to your new password.
  9. Click Close.
  10. Restart Thunderbird to verify the password has updated successfully.

Windows

  1. Open Thunderbird.
  2. Click the three bars button in the top right corner to open the Thunderbird menu.
  3. Click Options.
  4. Click the Privacy & Security section.
  5. Click Saved Passwords...
  6. Click Show Passwords.
  7. Click Yes.
  8. Double click each password and update them to your new password.
  9. Click Close.
  10. Restart Thunderbird to verify the password has updated successfully.
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Details

Article ID: 31128
Created
Thu 6/1/17 12:54 PM
Modified
Fri 7/1/22 1:52 PM

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