Setting Up Email: Thunderbird

This article contains instructions for:

If you aren't sure which email system you are on, please see All About Email at UO.

Webmail

  1. Start Thunderbird.
    Note: If Thunderbird does not automatically start the account creation wizard when you first open the program, click on the Tools menu and select Account Settings. Then, from Account Actions in the lower left, select Add Mail Account...
  2. Enter your name, email address, and password. Then, click the Continue button.
  3. This will load and then fail. A window with server settings will pop up.
  4. For the incoming server, select IMAP. The server host name should be imap.uoregon.edu. The port should be 993.
  5. For the outgoing server, select SMTP. The server host name should be smtp.uoregon.edu.
    • Port 587 should be used with the STARTTLS option for TLS.
  6. Then, click Re-test. The server should load, allowing you to click Done.
  7. If you are using Thunderbird as your default mail client, click Set as Default. Otherwise, click Skip Integration.

Exchange

If you use Thunderbird with an Exchange/UOmail account, you may run into issues that the Tech Desk can't help you with. Thunderbird does not support the login options required for using an account protected by the university's Two-Step Login system (aka Duo). Also, please note that Thunderbird only works as an email program; it does not support the calendaring functions of Exchange/UOmail. For an alternative email program for Exchange/UOmail accounts, we recommend using either Outlook or the email program that came installed on your device. For more information, see Setting Up Your Email.

  1. Start Thunderbird.
    Note: If Thunderbird does not automatically start the account creation wizard when you first start the program, click on the Tools menu and select Account Settings. Then, from Account Actions in the lower left, select Add Mail Account...
  2. Enter your name, email address, and password. Then, click the Continue button.
  3. This will load and then fail, prompting you to use Owl. Ignore this, and select Manual config in the bottom left. This will open a window allowing you to enter server settings.
  4. Refer to the table below. Enter the bolded information below in the appropriate fields. Do not select Re-test when you are done.
  5. Select Done. If you are using Thunderbird as your default mail client, click Set as Default. Otherwise, click Skip Integration.
    Thunderbird Exchange Settings
        Server hostname Port SSL Authentication
    Incoming: IMAP exchange.uoregon.edu 993 SSL/TLS Normal password
    Outgoing: SMTP exchange.uoregon.edu 587 STARTTLS Normal password
    Username: Incoming: [your full UO email address]   Outgoing: [your full UO email address]

UOmail

If you use Thunderbird with an Exchange/UOmail account, you may run into issues that the Tech Desk can't help you with. Thunderbird does not support the login options required for using an account protected by the university's Two-Step Login system (aka Duo). Also, please note that Thunderbird only works as an email program; it does not support the calendaring functions of Exchange/UOmail. For an alternative email program for Exchange/UOmail accounts, we recommend using either Outlook or the email program that came installed on your device. For more information, see Setting Up Your Email.

  1. Start Thunderbird.
    Note: If Thunderbird does not automatically start the account creation wizard when you first start the program, click on the Tools menu and select Account Settings. Then, from Account Actions in the lower left, select Add Mail Account...
  2. Enter your name, email address, and password. Then, click the Continue button.
  3. This will load and then fail. A window with server settings will pop up.
  4. For the incoming server, select IMAP. The server host name should be outlook.office365.com. The port should be 993 for IMAP.
  5. For the outgoing server, select SMTP. The server host name should be smtp.office365.com .
    • Port 587 should be used with the STARTTLS option for TSL.
  6. Then, click Re-test. The server should load, allowing you to click Done.
  7. If you are using Thunderbird as your default mail client click Set as Default. Otherwise, click Skip Integration.

Updating Your Password

Mac

  1. Open Thunderbird
  2. Click the Thunderbird menu and select Preferences
  3. Click the Security tab
  4. Click Passwords
  5. Click Saved Passwords
  6. Click Show Passwords
  7. Click Yes
  8. Double click each password and update them to your new password
  9. Click Close
  10. Restart Thunderbird to verify the password has updated successfully

Windows

  1. Open Thunderbird
  2. Click the three lines icon in the top right corner to open the Thunderbird menu
  3. Click Options
  4. Click the Security tab
  5. Click Saved Passwords...
  6. Click Show Passwords
  7. Click Yes
  8. Double click each password and update them to your new password
  9. Click Close
  10. Restart Thunderbird to verify the password has updated successfully
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Details

Article ID: 31128
Created
Thu 6/1/17 12:54 PM
Modified
Tue 7/21/20 12:57 PM