Configuring your voicemail greeting


How do I configure my voicemail greeting in Teams calling?

Quick reference guide

Please consult this quick reference guide below.

You may enlarge the guide by clicking on the image or download the file by clicking the file title from the Attachments panel on the right.

Configure Voicemail Greeting quick reference guide


Click the three-dot more options menu, located to the left of the profile icon in the upper-right corner of the Teams application, select Settings.

Settings icon

Navigate to Calls settings and click Configure Voicemail.

Settings window, Calls section, Configure Voicemail button highlighted.

Select a greeting preference:

  • Use the system greeting only, (Greeting language can be adjusted, if applicable).
  • Record a custom greeting.
  • Use text-to-speech to compose a customized greeting option that is read by the system

Voicemail Settings screen with Record a greeting button and Text-to-speech option highlighted.

Call answer rules establish how a call is handled once it has been directed to voicemail.

  • Record a greeting - A separate window will launch. Follow the prompts to record a custom greeting. An option will also be available to record a custom out of office greeting.
  • Text-to-speech customized greeting - Type the desired message for both the custom greeting and the custom out of office greeting.

Select the appropriate checkboxes to determine when the out-of-office greeting should be played.

Out of office greeting options with Auto Reply and Calendar Event options checked.

Links to Additional Content

For additional guides, please consult the Quick Reference Guides category for Teams calling.

100% helpful - 1 review


Article ID: 140427
Tue 4/19/22 2:31 PM
Tue 8/30/22 9:03 AM

Related Services / Offerings (2)

Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
This service provides voice services support for employees and, upon request, for UO students living in university residence halls.