Managing Desktops

Introduction

This article describes how to manage your Desktops in the TeamDynamix TDNext application.

Estimated Time to Complete

Reviewing this guide will take no more than 5 minutes

Vocabulary

Term Definition
Desktop User configurable display area that contains reports, list of your assignments, and other information
Desktop Template Pre-configured Desktop that can be deployed to a group of users
Desktop Application The default tab for TDNext, which cannot be closed.

Special Concepts

  • The UO Service Portal (UOSP) Operations team has created a set of pre-defined Desktop Templates that have been assigned to you according to your user role and assigned group. 
  • Assigned Desktops contain reports that are required by the UOSP Operations Team and IT Leadership. 
  • You are free to re-arrange the desktop and add custom reports, BUT you cannot delete the pre-defined reports.
  • Any modifications to the main Desktop Template are not pushed out to users of the desktop.  As a result, when the TDX Administrators modify the Desktop Templates you will be asked to go into the Desktop Application in TeamDynamix and delete the old Desktop Template.
  • If you do not delete the deployed Desktop you will have two desktops with the same name in the list.

How to:

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