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Getting Started with the UO Service Portal

  1. Knowledge Base
  2. Service Portal/TeamDynamix
result, or The keyword(s) that you used are not associated with the article for one reason or another, or, The article does not yet exist. Submit a request and our team will work with you to

Working with Ticket Tasks

  1. Knowledge Base
  2. Service Portal/TeamDynamix
  3. TDNext
like a TDX Admin to help you build a report, submit a TeamDynamix Change Request and select Create/Update a Report. Summary Ticket tasks are a valuable tool to help Service Owners manage the

Job Scheduling FAQ

  1. Knowledge Base
  2. Software and Apps
  3. Business Applications
  4. Banner
the entry you made in the Pattern Box. For example. Excel is usually found at C:\Program Files\Microsoft Office\Office\EXCEL.EXE Select your choice for "Use": ASK, ALWAYS, or NEVER

Preventing Zoombombing

  1. Knowledge Base
  2. Email, Calendar, and Collaboration
  3. Collaboration
  4. Zoom
/schedule and log in with your Duck ID and password. Scroll down to the Meeting Options section. If using the Zoom desktop app or Zoom add-in for Microsoft Outlook, select Advanced Options instead

User Support Services (USS)

  1. Knowledge Base
  2. IT Support Contact Information
Experience team within Information Services, we are 65+ full time staff and 45+ student employees spread out across the Eugene and Portland campuses. Our support footprint covers the academic schools and

Maintaining and editing knowledge base articles

  1. Knowledge Base
  2. Service Portal/TeamDynamix
  3. Knowledge Base
  4. Article Management
pertaining to content maintenance, please consult the Knowledge Management Support service page. Note: If you have any questions pertaining to access, please consult the TeamDynamix Support service page

LTI Tools Status in Canvas

  1. Knowledge Base
  2. Teaching, Learning, Classrooms, and Labs
  3. Teaching and Learning Tools
  4. Canvas
  5. Canvas Apps
Link Instructional Canvas School of Law Courses Only Excel Prep Grader The ExPrep Grader is an automated grading tool for educators using Microsoft Excel in the

Security Awareness Training Program

  1. Knowledge Base
  2. Information Security
  3. Training
@uoregon.edu. Security Awareness HIPAA Resources The University of Oregon's HIPAA Privacy Team Individual Privacy Rights under HIPAA HIPAA Business Associates HIPAA and Human

Department and Unit IT Support

  1. Knowledge Base
  2. IT Support Contact Information
Contact information for IT support teams, listed by the UO departments they support. ... Overview UO faculty and staff may receive IT support from department or unit IT staff. See below for contact information for your respective department or unit. Those without departmental IT

Working with Workflows

  1. Knowledge Base
  2. Service Portal/TeamDynamix
  3. TDNext
wait until a specified time passes. Web Service Step The Web Service Step allows call to an external RESTful web service. Special Concepts In TeamDynamix, a set of tasks

Institutional Research SQL Database Admin Support

  1. Services
  2. Department Specific Services
  3. Administration
Use this service to request access, report an issue, or request a change to the application configuration for the Microsoft SQL Database application. ... Request access, request a change to the configuration, or report an issue with the Institutional Research database hosting. How to Create a Ticket To request support click Create a Ticket (top

Two-Way Radio Support Request

  1. Services
  2. Telephone & Video
Use this service for Two-Way Radio support including, but not limited to: Request short term radio rental Request long term radio rental Help with existing rations Other (please describe

Network & Phone Services for Short-term Events

  1. Services
  2. Infrastructure
  3. Service Offerings
Use this service to request network and phone services for short-term events, such as: Athletic events Sports and stadium venue temporary network and phone connections Constructions projects

Sponsored Duck ID Account Request

  1. Services
  2. Accounts & Passwords
Faculty and staff can use this service to request a Sponsored Duck ID. This account type provides access to a limited set of computing services for up to 100 days, with a one-time renewal option

Knowledge Base Style Guide

  1. Knowledge Base
  2. Service Portal/TeamDynamix
  3. Knowledge Base
  4. Guides and Standards
TeamDynamix. When inserting the alert, the template will create an extra space below so that you can click out of the alert panel when you're creating an article. This is to ensure that the panel is