Duck ID Password & Duo Bypass Code Help

If you are unable to use the self-recovery options, or visit the Technology Service Desk, complete the form on this page for assistance.
If you need a password for a department or role account, visit: https://service.uoregon.edu/TDClient/2030/Porta...
What type of account assistance do you need?
What type of account assistance do you need?
What is the reason you need a temporary code?
Select the reason for a temporary code.
What is the reason you need a temporary code?
Did you get a new phone number?
Did you get a new phone number?
Reactivate Your Phone
If your phone number is the same, you can reactivate Duo Mobile without a bypass code by following this guide https://service.uoregon.edu/TDClient/2030/Porta...
International Phone Number
If you have an international phone number, it probably works with Duo! See this guide for tips registering your international number https://service.uoregon.edu/TDClient/2030/Porta...
Describe the reason you need the temporary code.
Is there a former name UO may have on file for you?
If you have a former name with the University of Oregon, please enter it here.
Date of Birth
This should be a non-UO email that belongs to you and that you currently have access to. We will communicate with you about this request at this address.
Were you born after 1970?
Were you born after 1970?
Are you currently or have you ever been a UO student?
Are you currently or have you ever been a UO student?
Next Steps
We are unable to verify your identity outside of business hours due to FERPA regulations.

1. Submit this form
2. Visit https://service.uoregon.edu/TDClient/2030/Porta... for instructions on providing an Identity Selfie
3. A UO staff member will contact you during business hours (M-F, 8am-5pm) with further instructions
Last four digits of your social security number
Enter the last four digits of your Social Security Number
From your most recent term of attendance, list one class you took and the letter grade you received in it
How many credit hours are you currently registered for?
Are/were you an Oregon resident for tuition purposes?
Are/were you an Oregon resident for tuition purposes?
Did you apply to the UO as a degree seeking student?
Did you apply to the UO as a degree seeking student?
If yes, what was your intended major when you applied?
Which high school did you attend?
Have you applied/did you apply to graduate with an undergraduate degree?
Have you applied/did you apply to graduate with an undergraduate degree?
Can you name any prior colleges you attended before UO?
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.

Other Fields

Your name
Verification Code