Active Directory bound Macs can run into issues when a user changes their password from Duck ID. It can cause Keychain issues, FileVault issues, etc. Please follow this guide to update your password if your Mac computer is bound to Active Directory.
How to seek repairs on a managed, university-issued laptop that sustained damage while still under its initial factory warranty and not an extended service warranty plan.
This article is intended to guide faculty, staff, and students through the basics of how to navigate the UO Service Portal.