ArcGIS Online or (Desktop and Pro): How to Install and Authorize


ArcGIS is a geographic information system (GIS) for working with maps and geographic information. It can be used for:

  • Creating and visualizing maps.
  • Compiling geographic data.
  • Analyzing mapped information.
  • Sharing and discovering geographic information.
  • Using maps and geographic information in a range of applications.
  • Managing geographic information in a database.

ArcGIS Desktop and ArcGIS Pro are available for download from the UO Software Center. Students, faculty, and staff are allowed to download and use ArcGIS in both forms on UO-owned and personal computers; however, the software may only be used for educational or research purposes only – commercial and for-profit uses are not allowed.


The following topics are covered in this article:


Access ArcGIS online

  • Go to the ArcGIS Online log in page (
  • When you log in, you must use the "Your ArcGIS Organization's URL" option and enter uo-online as the first part of the URL, then click Continue.
  • Select University of Oregon
  • Authenticate using your DuckID and password

Installing ArcGIS

Operating System Compatibility: Currently, ArcGIS products are only compatible with the Windows OS (though the License Manager can also run on Linux). See ArcGIS Desktop System Requirements or ArcGIS Pro System Requirements for the specific requirements for the version you are installing/running.
  1. Download the desired version of ArcGIS Desktop/Pro from the UO Software Center.
    • The install media will download as an ISO file (a.k.a. Disk Image).
  2. Mount the ISO file to your hard drive.
  3. On Windows 10, double-click the file.
  4. Mounting the ISO file will result in the disk image becoming a temporary new drive on your computer, with the files inside being navigable just like folders on your C: drive.
  5. Open the file within the disk image containing only the words ArcGIS_Desktop or ArcGISPro (ignore numbers).
    • When selected, this file should look similar to:
    • A dialog will appear allowing you to choose the destination to which the install files will be extracted on your computer.
  6. Retain the default file location, unless you would prefer ArcGIS be installed in a different location.
  7. Select Next.
    • The ArcGIS installation files will be extracted to your computer – this may take several minutes.
    • Note that this does not yet install ArcGIS. The files need to install ArcGIS are merely being extracted to your computer. Installation will occur in a later step.
  8. After the files have been extracted, you will be asked if you would like to Launch the setup program.
    • Ensure the checkbox checked.
  9. Select Close.
  10. The ArcGIS install wizard will launch.
    • Default settings should be appropriate for most users. As such, leave all settings as default, unless otherwise desired.
    • Once the installation process is complete, the install wizard will close and the license authorization process will initiate.
  11. Proceed to the next section to authorize your installation of ArcGIS. 

Authorizing ArcGIS

VPN Required Off-Campus: If you plan to use ArcGIS while disconnected from the UO network (i.e. while away from campus), you will need to first connect to the campus network via VPN – otherwise, ArcGIS will be unable to access the campus license server at startup or during these authorization steps. Instructions on how to connect to the campus VPN are available in the VPN section of the Knowledge Base.

ArcGIS is typically authorized (i.e. "unlocked" for use on the user's computer) by connecting to the campus license server, which maintains a pool of valid licenses computers can pull from as needed. To pull licenses from the license server, the location of the license server must first be configured on the user's computer in either one of two places, depending on whether it is Desktop or Pro that is installed.

If this authorization is not being performed as part of an ArcGIS installation, open the ArcGIS Administrator application on your computer. If this authorization is being performed as part of an ArcGIS installation, skip to Step 4.

It will not be available if you have not yet installed ArcGIS – if this is the case, follow the steps in the previous section to install ArcGIS first.

  1. ArcGIS Adminstrator window. On the left is a file tree structure with "Desktop" encircled in red. On the right, under "License Manager", a button labeled "Change" is encircled in red.Open the ArcGIS Administrator via Start > Programs > ArcGIS > ArcGIS Administrator.
  2. Select Desktop from the file tree structure in the left panel.
  3.  Select Change... in the right panel (see image at right).
    • Depending on whether you have or haven't already configured the license manager, one of two windows will appear:
      • The Change License Manager dialog.
        1. Enter into the text field.
        2. Select OK.
        3. Proceed with Step 8.
  4. The ArcGIS Administrator Wizard – if you see this window, proceed with Step 4.
  5. In the ArcGIS Administrator Wizard, choose a product.
    • Choose Advanced (ArcInfo) Concurrent Use, unless you know you need one of the other options.
    • Note: Even though all six available options are in a group titled ArcGIS Desktop, these products will authorize ArcGIS Pro as well.
  6. Select the radio button next to Define a License Manager Now.
  7. Enter the following address into the text field below it:
  8. Click OK.
  9. Your ArcGIS installation should now be authorized.
    • Click OK to exit the ArcGIS Administrator.

If this authorization is not being performed as part of an ArcGIS installation, open ArcGIS Pro. If this authorization is being performed as part of an ArcGIS installation, skip to Step 2.

ArcGIS Pro will not be available if you have not yet installed it – if this is the case, follow the steps in the previous section to install ArcGIS Pro first.

  1. Licensing window. Under "Configure Authorization", the "License Type" is set to "Concurrent Use License". Under "License Level", "Advanced" is selected, while "Standard" and "Basic" are deselected. Open ArcGIS Pro via Start > Programs > ArcGIS > ArcGIS Pro.
  2. Select Configure your licensing options.
    • The Licensing dialog box will appear (this may take a moment).
  3. In the Licensing dialog box, select License Type and choose Concurrent Use License.
  4. Under License Level, click Advanced (see image at right).
    • Standard and Basic license levels are no longer provided by ESRI for Education customers, as the Advanced level provides all the same functionality.
  5. In the License Manager text box, type the following address of the UO ArcGIS license server:
    • Ignore Add Backup.
  6. Ensure ArcGIS Pro Advanced is selected, as well as any extensions you would like to use (the rest of the licenses available).
  7. Click OK.
  8. ArcGIS should now open, authorized and ready to use.

Borrowing an ArcGIS License for Off-Network Use

For Students, Faculty, or Staff who will need to use ArcGIS away from an internet connection for a period of less than 30 days, licenses can be "borrowed" from the ArcGIS license server. Note that borrowing a license has the same VPN requirement as authorizing ArcGIS (see the warning at the beginning of the previous section for more info).

  1. Open the ArcGIS Administrator via Start > Programs > ArcGIS > ArcGIS Administrator.
  2. Select Borrow/Return from the file tree structure in the left panel.
  3. Enter the number of days you would like to borrow the license(s).
    • 30 is the maximum number of days any license(s) can be borrowed.
  4. Select the checkbox next to each product you would like to borrow.
  5. Select OK

The products you selected should now be borrowed to your computer for the time period you specified. During that time period, you should not need to be connected to the Internet or UO VPN to start and use those ArcGIS products.

It is highly recommended that you disconnect your computer from the Internet (i.e. unplug any physical internet connections and turn off any wi-fi), then start ArcGIS to ensure the borrowing process resolved correctly. Doing this before you expect to be without internet access is essential, as there will be no way to authorize ArcGIS without internet access.

If you need to borrow the license again after the period initially specified, perform the above steps again.

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Article ID: 73454
Fri 3/8/19 1:59 PM
Thu 12/21/23 2:51 PM