Issue
A pop-up window appears when I login to my email application. The example below is from Outlook for macOS.
Cause
When you first open your email program after your move, you may get prompts asking for permission for a new server to configure your settings.
Resolution
It is safe to allow this for the items listed below. If available, please check the Always use my response for this server box. It is normal to receive up to two prompts per account you are using in your program. Safe items to allow:
- autodiscover-s.outlook.com
- casarray.uoregon.edu
- accountname@uoregon.mail.onmicrosoft.com
If you happened to select the Deny button and meant to select the Allow button, you will need to remove your account from Outlook and add it back in. For more information, please refer to the Getting Started article category for UOmail.