Use this service to request Banner support, including but not limited to:
- Login issues
- Questions on how to work with Banner
- Banner issues
- Appworx scheduling or problems
- Other
Visit our Business Applications knowledge base for more information.
How to Create a Ticket
To request support click Create a Ticket (top right of the page) and provide the following information:
- UO Affiliation (Employee, Banner Security Officer, Banner Functional Lead)
- What you need help with
- Application you are using (Banner 9, AppWorx, DuckWeb)
- Detailed description of the request
Availability and Access
This service is available to faculty and staff with a demonstrated business need.
Users must complete the Banner Access Form (visit the Business Application Accounts service page), Introduction to Banner Online Training Class, and subject-specific training as needed.
The following times are reserved for maintenance: Tuesdays 5am-7am, Fridays 7pm-9pm, and one weekend per month. The service will be unavailable during maintenance.
Questions
If you have any additional questions view the Contact Technology Help page.
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