Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules.
How to Create a Ticket
To request firewall support for click Create a Ticket (top right of the page) and provide the following information. If you cannot provide this information an analysts will contact you and help you collect the information.
| Request/Modify firewall rules |
Modify Administrative Firewall Access rules |
- Does IS - Enterprise Manage the host's firewall rules
- Are devices on the same network
- Number of rules
- Destination IP
- Source IP
- Description of the request
|
- Allow administration management for:
- Source IP
- Destination IP (your host)
- Destination Ports (SSH, RDP, HTTPS, others)
- Remove administrative management for:
- Number of rules
- Destination IP (default: IP of your host)
- Destination Ports (SSH, RDP, HTTPS, others)
- Source ID (IP or netblock from which you are removing administrative access)
- Description of the request
|
Availability and Access
UO Faculty and Staff
Maintenance for firewall services typically occur Mondays at 3:30-7am and Wednesdays, Thursdays, and Fridays at 5am-7am. See Network maintenance windows at University of Oregon System Maintenance Times.
Questions
If you have any additional questions view the Contact Technology Help page.
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