Data Center Access & Removal

A short description to explain the nature of a ticket.

Access to the data center must be requested from the following authorities:
-For non-UO users: requests must come from the primary contact for your organization.
-For UO departmental IT users: requests must come from the MOU holder.
-For UO IS users: requests must come from your supervisor.

Your department must have a signed MOU in place before access will be granted.

The RFID code is found on the back of the UO ID card, in small print on the upper right corner. (A#####)

Access rules:
A limited number of staff members have been granted access to data center resources. All individuals with access shall complete a data center safety training for each facility prior to accessing that facility.

Access is logged and audited monthly by data center operations staff. Access to some facilities may be monitored via closed circuit television. Keycards may not be shared between individuals.

Vendors onsite for repairs or installations must be accompanied at all times by a personnel member with authorized data center access.

Providing false information during the authorization process may result in immediate revocation of access. Access violations may also lead to criminal and civil liability.

Security and confidentiality are matters of concern to all University employees and to all other persons who have access to information technology equipment hosting sensitive, confidential or privileged documents or information. The purpose of this policy is to clarify responsibilities in University data centers. Each individual who has access to confidential or privileged information is expected to adhere to facility specific access policies which will be provided during an orientation process.

Pressing the submit button indicates that you have read, understand, and will comply with the above Policy. This agreement shall be effective when the submit button is pressed below or in counterpart, photocopy, facsimile, electronic or other copies shall have the same effect for all purposes as an submitted original