Pay-to-Print Support

Use this service printer driver support and basic trouble shooting, including the following, but not limited to:

  • Identifying printer drivers
  • Installing printer drivers
  • Update printer drivers
  • Delete printer drivers
  • Basic troubleshooting

View the page Printing from your Own Devices in the Computer Labs for more information.

How to Create a Ticket

To request support click Create a Ticket (top right of the page) and provide the following information:

Availability and Access

Current UO affiliation

You can expect a response to your request within 6 business hours.

Questions

If you have any additional questions view the Contact Technology Help page.

[back to top]

 
Create a Ticket

Related Articles (18)

Access Your Papercut Account
Learn how to access your PaperCut account.
Configuring and Installing Virtual Printer Queues for Android Devices
This page will provide instructions for installing virtual printer queues on personal Android devices to print to UO managed pay-to-print devices.
Configuring and Installing Virtual Printer Queues for iOS Devices
This page will provide instructions for installing virtual printer queues on personal iOS devices to print to UO Managed Pay-To-Print Devices.
Configuring and Installing Virtual Printer Queues for macOS
Learn how to install virtual printer queues on personal macOS devices to print to UO managed pay-to-print devices.
Configuring and Installing Virtual Printer Queues for Windows Devices
Learn how to install virtual printer queues on personal Windows devices to print to UO-managed Pay-to-Print Devices
Copy Documents on Pay-to-Print Devices
How to copy documents on pay-to-print managed devices
Getting Started with Pay-to-Print
Hub article for pay-to-print resources and assistance.
Identifying a Duck Bucks Card Number
How do I identify the 98 number on a Duck Bucks card?
PaperCut-Managed Printer Not Printing or Printing Code When Printing
Learn how to troubleshoot an issue where your file is printed as pages of code or doesn't print.
Pay for Printing Using a Duck Bucks Card
Learn how to use a prepaid Duck Bucks card to pay for print jobs on Papercut managed devices
Pay-to-Print Devices on Eugene Campus
List of the UO Managed Pay-to-Print devices on the Eugene Campus
Pay-to-Print in UO Portland Labs and Libraries
A Portland-focussed guide on printing at the UO Portland Campus, which doesn't have a card office location from which to purchase Duck Bucks cards.
Print From Computer Lab Computer
How to print to UO managed pay-to-print devices using UO managed lab computers
Print to a Pay-To-Print Device From Your Own Device
Learn how to print from your own personal Windows/Apple/Android devices to Pay-to-Print devices/printers.
Printing with PaperCut Departmental Accounts
Learn how to use departmental accounting to print a job and have it invoiced to a specific account configured in PaperCut.