Installing the VPN software on an iOS device (iPhone & Apple Mobile Devices)


How do I install the VPN software on my iOS device (iPhone, iPod Touch, or iPad)?


  1. Open the App Store
  2. Search for and download: AnyConnect
  3. Once download is complete, open the app
  4. On the authentication screen that pops up, select OK
  5. In the column to the left, click Connections
  6. Select Add VPN Connection...
  7. For the Server Address enter:
    • Note: (You can put whatever you want in the Description box.)
  8. Select Save
  9. You should see the VPN listed in Connections now
  10. Tap AnyConnect
  11. Enter your DuckID and password. (Your DuckID is the first part of your email address, before the "@".)
  12. Select Connect
  13. If you connected successfully, you will see a the letters "VPN" inside a box at the top of your display

How to disconnect from VPN:

  1. Tap the AnyConnect icon from the homescreen to open the app
  2. Tap the slider next to VPN to disable it
    • To reconnect in the future, simply tap this VPN slider again

You will then be disconnected from the VPN.

System Requirements:

This VPN software is compatible with any device (iPhone, iPod Touch, iPad) running iOS 3 through iOS 13.5.1.

All iOS users need to download AnyConnect to access VPN.

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Article ID: 31708
Thu 6/8/17 8:44 PM
Tue 6/9/20 8:04 AM