Managing Dropbox Access

Overview

This article will provide you with information on managing your Dropbox access.

Different groups have different processes to follow for receiving Dropbox access:

• Faculty, staff, and graduate employees
• Students and student employees
• Other community members

Faculty, staff, and graduate employees

These affiliations can self-manage their Dropbox access through the Duck ID website: faculty, graduate employees, officers of administration, and staff.

Opening your Dropbox account

1. Navigate to the Duck ID Account Management Portal.
2. Click on the Manage Your Duck ID link.
3. Login using your Duck ID and password.
4. Under My Profile, click on the View and update profile.
5. Scroll down to the Request section.
6. Click on Add Roles.
7. Check the box next to Dropbox.
   • Note:  If Dropbox is already checked and greyed out, then it is already assigned to your account.
8. Click Submit.

Closing your Dropbox account

1. Navigate to the Duck ID Account Management Portal.
2. Click on the Manage Your Duck ID link.
3. Login using your Duck ID and password.
4. Under My Profile, click on the View and update profile.
5. Scroll down to the Request section.
6. Click on Remove Roles.
7. Uncheck the check box next to Dropbox
8. Click Submit.

Students and student employees

Beginning in November 2025, Dropbox is only available to students and student employees on an exception basis.

A faculty or staff sponsor must submit a request describing the academic or research need for your access at Dropbox Account Request. 

If you're not sure if this applies to you, check with your professor or supervisor.

Other community members

Beginning in November 2025, Dropbox is only available on an exception basis for the following affiliations:

• Campus associates
• Courtesy faculty appointees
• Emerit
• Temporary employees

Please see Dropbox Account Request for more information.

Additional Resources

For more information about Dropbox, see Getting Started with Dropbox.

For help, open a ticket at Dropbox Support or contact your local IT team for assistance.