Question
How do I assign someone to be my call delegate and what settings do I have as a delegate?
Assign a Call Delegate
Assign delegate permissions to another person to enable them to make and receive calls on your behalf.
Permissions can also be assigned to allow a delegate to change your call and delegate settings. Access Settings from the three-dot more options menu located next to the profile icon.
From the Calls tab, click Add a delegate to begin the process to add a new delegate.
Search by name to select your delegate.
Confirm the permissions they should have. The settings will automatically save and the delegate will receive notifications in a direct chat message from you.
Perform Delegate Duties
Once you have been granted delegate permissions, the person who has assigned you as a delegate will appear under People you support. Hover over their name to view your permissions, which may include access to change their delegates and/or their call settings.
Follow the steps above to add a new delegate for the person you are supporting.
Please Note: You cannot remove yourself as their delegate. However, you can add and remove others from your work directory as a new delegate.
Managing call settings for another person follows the same process for managing your own call answering rules.