CrashPlan Information


CrashPlan (formerly Code42, and before that CrashPlan) is an unlimited, online data protection and backup service. It enables users to use their Duck ID account to manage their backup settings for up to five (5) devices.

The CrashPlan app determines which files on your computer need to be backed up, compresses those files, encrypts them, and delivers the backed-up files in an encrypted state to a cloud server hosted by CrashPlan and monitored by Information Services. Individual departments purchase a set number of licenses and can monitor and manage usage easily via the CrashPlan web console.

The CrashPlan app can be used on Windows and Macintosh desktops and laptops. iOS and Android devices are not supported at this time.

Available to

Authorized faculty, staff, and graduate employees (GE)

Student licenses can be purchased 


Faculty, staff, and GE:

  • Only IT Directors/Administrators, primary or acting, with appropriate credentials are authorized to request Code42 services for a larger pool of users. This allows individual departments to maintain use of their own licenses and distribute them as they see fit.
  • Some faculty, staff, GEs, and other singular individuals are not authorized to request licenses for Code42, but may be able to utilize the software once licenses have been purchased by an appropriate requester. It is the responsibility of each department requester to effectively communicate software needs and usage with faculty, staff, and GEs.

Once you are approved for use of CrashPlan, you will receive directions on how to access the service. 


Article ID: 107308
Mon 5/11/20 8:42 AM
Tue 3/19/24 3:04 PM

Related Services / Offerings (1)

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.