Overview
CrashPlan (formerly Code42, and before that CrashPlan) is an unlimited, online data protection and backup service. It enables users to use their Duck ID account to manage their backup settings for up to five (5) devices.
The CrashPlan app determines which files on your computer need to be backed up, compresses those files, encrypts them, and delivers the backed-up files in an encrypted state to a cloud server hosted by CrashPlan and monitored by Information Services. Individual departments purchase a set number of licenses and can monitor and manage usage easily via the CrashPlan web console.
The CrashPlan app can be used on Windows and Macintosh desktops and laptops. iOS and Android devices are not supported at this time.
Automatic Renewal Notice
Important: CrashPlan licenses will automatically be renewed at the CrashPlan annual renewal date unless we receive notice by the license cancellation deadline that a license or licenses should not be renewed.
- CrashPlan Annual Renewal Date: July 1st
- License Cancellation Deadline: Third Friday in June
You can request cancellation of a license by either:
- Submitting a help request by clicking Create a Ticket on this page.
- Responding to the annual License Renewal Confirmation email sent out to billing managers and IT managers each year.
Available to
Authorized faculty, staff, and graduate employees (GE)
Student licenses can be purchased
Requirements
Faculty, staff, and GE:
- Only IT Directors/Administrators, primary or acting, with appropriate credentials are authorized to request CrashPlan services for a larger pool of users. This allows individual departments to maintain use of their own licenses and distribute them as they see fit.
- Some faculty, staff, GEs, and other singular individuals are not authorized to request licenses for Crashplan, but may be able to utilize the software once licenses have been purchased by an appropriate requester. It is the responsibility of each department requester to effectively communicate software needs and usage with faculty, staff, and GEs.
Once you are approved for use of CrashPlan, you will receive directions on how to access the service.