Use this service to request for support for the REDCap instance at https://redcap-prod.uoregon.edu.
Note: REDCap support is limited to helping with infrastructure issues such as inability to log in and service outages. No support can currently be given to creating and managing surveys and projects.
How to Request Support
To request support, click Request Support (at the top right of the page) and provide the requested information.
- Type of support
- Log in issues
- Service outage
- Detailed description of your request
Availability and Access
You can expect a response to your request within 24 business hours.
UO Faculty/Staff and Students.
Questions
If you have any additional questions, please view the Contact Technology Help page.
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