University Communications Web Support

This service page is for help requests from editors of sites managed by University Communications.

Also for developers reporting issues with:

  • UO Cosmic theme (Drupal and
  • UO Editsuite Module
  • UO Banner Module
  • or other UO Communications produced tools

This replaces the retired webservices email ticket system.

How to submit a help ticket and request support

To request support click Request Web Support (top right of the page) and provide the requested information.

  • Name
  • Email
  • Department
  • Web Page URL (where the issue is coming from)
  • Issue Description
  • Screenshot of the issue (optional)

Availability and Access

You can expect a response to your request within 2 business days.

Additional Resources

Digital Strategy and Communications 

Drupal Basics
Using Cosmic on Your Website

Oregon Brand Guide

Digital Accessibility @ UO

UO Blogs support

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Request Web Support


Service ID: 51511
Thu 2/29/24 9:30 AM
Wed 4/17/24 4:05 PM